Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 21, 2023 at 8:36 pm #1426211
    yvan_rossier

    Hello,

    after updating the “Enfold” theme my site no longer works (please visit http://www.gestit.ch), if I connect to Worlpress with admin, the site works correctly, any ideas please?

    Very thanks

    November 21, 2023 at 9:41 pm #1426212
    yvan_rossier

    strange, when I am connected as admin (wroldpress) it works automatically with the link https://www.gestit.ch/home when I am disconnected with the admin it no longer finds the complete link but stops a https://www.gestit.ch an idea please.

    before updating the theme it worked correctly

    thanks

    • This reply was modified 1 year, 8 months ago by yvan_rossier.
    • This reply was modified 1 year, 8 months ago by yvan_rossier.
    November 22, 2023 at 6:37 am #1426234
    Ismael

    Hi,

    Thank you for the inquiry.

    We may need to access the site in order to properly check the issue. Please provide the login details in the private field. In the meantime, please try to disable the cache and compression plugin, then deactivate the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    November 22, 2023 at 8:29 am #1426244
    yvan_rossier

    hello,

    thank you for your answer, it put me on the track because the options were disabled.I saw that the W3 Total Cache plugin was deactivated, once activated the site works correctly :-)

    Thank you :-)

    November 22, 2023 at 8:47 am #1426247
    Ismael

    Hi,

    Great! Glad to know that the issue has been resolved. Please do not hesitate to open another thread should you have more questions about theme.

    Have a nice day.

    Best regards,
    Ismael

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