Problem after updates WP and Enfold – website broken

Hey!

It seems like you are still using version 2.8.1. Please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750
P.S.: You forgot to post the password to your WP backend

Regards,
Yigit

Hey!

Unfortunately, we won’t be able to debug the issue if you don’t upgrade WP and Enfold. Please update the theme and WP then reconfigure the broken elements. Sometimes, clicking update on the page usually fix these issues. Please give us a link to the broken pages. We would like to check it.

Regards,
Ismael

Hi!

Thank you for the info.

1.) Please post the login details to We would like to test the testimonial shortcode. Have you tried recreating the testimonials? As I said, the update might break some of the elements so you need to reconfigure it.

2.) Choose a thumbnail on the Gallery Big Preview Image Size.

3.) The Portfolio Grid is now set to full width by default. Place it inside a 1/1 column to make it look like exactly as before.

4.) We would like to check this. Please give us a temporary login details on the test site. **removed upon request**

5.) The latest update is using a different lightbox. The old lightbox “prettyPhoto” is a bit outdated. We replaced it with MagnificPopup. If you still want to use prettyPhoto, deactivate MFP on Enfold > Theme Options > Lightbox Modal Window. Install prettyPhoto as a stand alone plugin.

Regards,
Ismael

• This reply was modified 10 years, 1 month ago by Yigit.

Hi!

@pede1: We need the authentication password. I tried the login credentials on your first post but there is no password there.

2.) After you switch the Gallery Style to Big Preview, there will be another available option. The Gallery Big Preview Image Size will control the thumbnail size use on the big preview image of the gallery.

3.) Placing the Portfolio Grid on 1/1 column should prevent it from becoming full width. Please do this then remove browser cache before testing the page.

5.) There is no detailed list of the changes but you can always check the theme overview changelogs: http://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi

@bjacoby: Did you update the theme to Enfold 2.9.2? This should fix the issues on WordPress 4.0 update. Where did you send the login credentials?

Cheers!
Ismael

Hey!

@bjacoby: I checked your site and it’s not using the latest version of the theme. Please download the latest version Enfold 3.0 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

After the update, please remove browser cache then reload the page.

Regards,
Ismael

Hi!

Please add following code to Quick CSS in Enfold theme options under General Styling tab

.avia-testimonial-wrapper {
width: 100%;
}

P.S.: Enfold version 3 is now available. It has many new features. For more information, please see – http://kriesi.at/archives/enfold-version-3-0-bigger-better-faster

Best regards,
Yigit

Hey Pede

Please try flushing browser cache and refresh your page a few times. I cannot see an extra field below menu – http://i.imgur.com/ilq7IYx.png
If issue remains after flushing cache, please post a screenshot and show the issues you are having so we can try to help you

Cheers!
Yigit

Hey!

Sorry for the late reply. Could you please post FTP password as well? I tried all passwords you have posted here but none of them worked. You are the only user who is having this issue so it is taking a little more time than usual.

Regards,
Yigit