Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 11, 2019 at 1:20 pm #1155573
    jadlfg

    Hi,

    We have migrated a fully operational website from one VPS server to another. However, the backend does not work well. Suppliers tell us that it seems a problem with enfoldWe have a problem. The frontend and the ecommerce works fine.

    Thanks,

    November 11, 2019 at 6:45 pm #1155722
    Victoria

    Hey jadlfg,

    Can you please tell us how to reproduce the issue step by step?

    Best regards,
    Victoria

    November 11, 2019 at 8:33 pm #1155753
    jadlfg

    Hi Victoria,

    Enter the backend with the standard URL and access with the credentials. You will see that the backend shows badly (attached screenshot):

    Thanks

    November 12, 2019 at 8:48 am #1155862
    Rikard

    Hi,

    Thanks for the screenshot, but I can’t reproduce those results. The backend of your installation displays normally on my end. Did you try to use a different browser or try to load it in incognito mode?

    Best regards,
    Rikard

    November 12, 2019 at 10:10 am #1155944
    jadlfg

    Hi Rikard!
    I tried with Mozilla and works fine. I have deleted cookies and temporary files in Chrome. It seems thant works fine.

    Thanks!

    November 12, 2019 at 10:38 pm #1156216
    Jordan Shannon

    Hi,

    Did you need additional help, or shall we close this topic?

    Best regards,
    Jordan Shannon

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