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  • July 20, 2017 at 11:31 am #824498
    jeroenhamel

    I can’t add photo’s to my page how I normally did that by clicking at the “Add media” button. It is possible to drag a photo from my desktop to my website, but I don’t think that’s the way how it’s supposed to be. Hope you can help me out.

    Thanks, Karlien

    July 20, 2017 at 11:50 am #824503
    jeroenhamel
    This reply has been marked as private.
    July 21, 2017 at 4:10 am #824938
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 21, 2017 at 9:32 am #825046
    jeroenhamel

    Hi Rikard,

    Login credentials are:

    Thanks in advance.

    Regards,

    Karlien

    • This reply was modified 7 years, 5 months ago by Rikard.
    July 22, 2017 at 6:04 am #826761
    Rikard

    Hi,

    Thanks for that. Could you try deactivating all plugins to see if one of them is causing a conflict please? I’m especially looking at this: Enhanced Media Library PRO

    Best regards,
    Rikard

    July 30, 2017 at 9:21 am #831755
    jeroenhamel

    Thanks,

    The problem is solved! It was indeed the plugin that caused the problem. Thanks again for your support.

    Cheers,

    Karlien

    July 31, 2017 at 6:22 pm #832328
    Victoria

    Hi Karlien,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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