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Bringing this topic back up.
So now I’m back trying to add new icons and they aren’t working properly.
I’ve added icons successfully to fontello (with no error message). Downloaded that fontello zip file, uploaded it to the icon font manager on Enfold with no problem.
https://dl.dropboxusercontent.com/u/39930/Website_bugs/fontello-screenshot.pngHowever when I try to insert the icon, I get this.
https://dl.dropboxusercontent.com/u/39930/Website_bugs/font-enfold-screenshot.png
That train icon is an icon I was able to import successfully a month ago. It’s weird because that icon isn’t even in that zip file.I tested this on another test site and it actually works just fine like this.
https://dl.dropboxusercontent.com/u/39930/Website_bugs/fontello-fonts-that-are-good.pngIt’s just not working on the current site I’m building.
Any ideas? Not sure it’s a plug-in. Not many more plug-ins on the new one than the test site.
Please disregard this.
I found the problem.
Plug-in conflict with Image Widget from Modern Tribe.Ticket closed. :)
I am having this same issue however it does not appear to be a plug-in conflict. I tried deactivating each plug-in.
Please advise since I am also unable to see any of the icons downloaded on the website below, all I see is a square where the icon should be similar to gerardbao’s:
https://dl.dropboxusercontent.com/u/39930/Website_bugs/font-enfold-screenshot.png
My iconfont manager screenshot with Fontello Font:
Please help.
Thank you!!
My iconfont manager screenshot with Fontello Font:
Hi,
@tlchase We need to take a closer look at the site settings please open a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi!
I’m sorry but the login credentials are not working. And I also tried the previous one but it’s not an administrator. Please check the info carefully.
ERROR: The password you entered for the username startupadmin is incorrect. Lost your password?
Regards,
IsmaelHi,
I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.
Best regards,
AndyHi
I thought I would second this issue …. I’ve been trying for around a month to upload Fontello icons and get exactly the same screenshot tichase shows … despite clearing all Caches and waiting a few days. I submitted a post around three weeks ago about this that’s the issue was not resolved. hopefully it can be, I’ll keep an eye out for any replies. Exact same process, black and white only compatible icons
Regards
richard
Hi,
Please remove the icon set again then go back to the fontello site. Select the fonts and then specify the font set name. View the screenshot.
You have to specify a unique identifier everytime you upload an icon set.
Best regards,
Ismaelthat worked for me, not sure re tichase
(Wow – 6. Hrs later! I think this very important step is not intuitive and not mentioned in the video / documentation… but thanks)I tried that however it still appears wrong when adding the new icon to a page:
I’m checking file permissions on the FTP side as well but any help on this is appreciated.
Thanks
Update: Checked file permissions (775) and everything seems to be correct on the back-end. I cleared cache, deactivated plugins, etc. but im still unable to view the added icons as per image in previous post.
Please advise. Thank you
Hi,
The font files are not accessible.
http://startup.fiu.edu/wp-content/uploads/avia_fonts/slack-icon/slack-icon.woff Failed to load resource: the server responded with a status of 403 (Forbidden)
http://startup.fiu.edu/wp-content/uploads/avia_fonts/slackicon/slackicon.woff Failed to load resource: the server responded with a status of 403 (Forbidden)
http://startup.fiu.edu/wp-content/uploads/avia_fonts/slack-icon/slack-icon.ttf Failed to load resource: the server responded with a status of 403 (Forbidden)
http://startup.fiu.edu/wp-content/uploads/avia_fonts/slackicon/slackicon.ttf Failed to load resource: the server responded with a status of 403 (Forbidden)Please make sure that the file permissions are correct.
Best regards,
Ismael
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