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  • #1440455

    Good morning,
    I recently purchased a new license and when I add my license to the theme, it tells me that my private token is invalid.
    How to resolve this please?
    Thanks in advance

    #1440458

    Hey celluloproduction,
    Please note that the license is not the same as the token, please see our documentation here and follow the steps closely when you create the token, especially for the specific required permissions, if you still have trouble then try the Envato Market plugin and note that it requires different required permissions, if this still doesn’t work then please contact the Envato support. Envato handles all licenses & tokens, we do not have the ability to issue licenses or tokens.

    Best regards,
    Mike

    #1440953

    Good morning and thanks for your help.
    It works perfectly.
    Sincerely,
    S.

    #1440978

    Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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