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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #961700

    Hi team:
    I’ve added a privacy policy message to comment form, but doesn’t appears.
    Could you please check it.

    Thanks in advance.
    Jose Ramon

    • This topic was modified 6 years, 7 months ago by Jose Ramon.
    #962432

    Hey José Ramón,

    Which page can I find the form from the the screenshot? On the contact page I am seeing the privacy message so i assume that is a different form.

    Best regards,
    Jordan Shannon

    #962434

    Hi,

    Please paste the password on details so we can be able to work.

    Best regards,
    Basilis

    #962465

    Hi Jordan and Basilis:

    Details in the private section.

    Thanks,
    Jose Ramon

    #963648

    Hi,

    Neither /wp-admin and /wp-login.php did not load for me so i was not able to login.
    It seems like you are using JetPack’s comment form. Please go to JetPack’s settings and disable discussion and it should display Enfold’s comment form with checkbox :)

    Best regards,
    Yigit

    #963686

    Hi Yigit,
    JetPack’s comment form was offline, so I think that’s not the problem.
    If you can not connect it could be because you are connecting from a country that is blocked, tell me please the country and I look at it.

    Thanks, Best Regards
    Jose Ramon

    #963689

    Hey Jose,

    I am located in Lithuania.
    It might be cache related as well because when i inspect source code, i can see JetPack’s comment form instead of WordPress’.

    Cheers!
    Yigit

    #963749

    Hi Yigit:
    Could you please check it now if you can access.

    Best Regards,
    Jose Ramon

    • This reply was modified 6 years, 6 months ago by Jose Ramon.
    #965143

    Hi,

    What is the login url? We tried “wp-admin” and “wp-login” but those pages don’t exist. Please provide the login url in the private field.

    Best regards,
    Ismael

    #965451

    Hi Ismael:
    That’s because my hosting provider blocks entries from other some countries. Please tell me your country and I will open the access.

    Best Regards,
    Jose Ramon

    #966482

    Hi Jose,

    I went to JetPack > Settings > Discussion and disabled comments. Please flush browser cache and review your website.

    Best regards,
    Yigit

    #966484

    Hi Yigit:

    After refreshing the cache it worked perfect.
    Thank you very much for your help.

    Best Regards,
    Jose Ramon

    #966493

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Privacy policy message to comment form doesn't appears’ is closed to new replies.