Preview not working

Hi there,
I hope you can help. All was working well yesterday. Site is live. I want to make some changes by replacing the animation on the home page so created a new page to test a whether gif or lottie file would be better. I used the advanced layout editor template function to create a section template and loaded this to new page. It does not show in preview at all. I also noticed that removing the sidebar on the page does not work.
Adding a new section with an image shows in preview fine, but not template, or changes to the page structure. I published the test page in private mode to check and it still did not show reflected changes. I cleared the site cache, hard refreshed, then emptied browser cache altogeher. I have spend hours on the phone to the host – I asked them to increase php memory limit which they did. Still no change. Eventually they told me it seems to be an issue with the avia layout builder. Please help, I need to create new pages – I have no clue what changed from yesterday to today.
The page also jumps back to default editor after saving and exiting.

• This topic was modified 9 months, 2 weeks ago by Grosetheme.