Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 22, 2018 at 3:54 pm #1024925
    Nin0

    Hello support team,

    I’ve noticed something strange. When I use a product list item with 2 columns it’s being displayed perfect in the preview, but when I save the page and view it, all the items are under each other and not displayed well.
    Please take a look at the home paga to see how it I’s displayed in the wrong way. Attached you can see a screenshot of the same page, but when I pushed the preview button.
    I have already installed the latest theme by FTP (replacing the older version) and tested it on a new page, but with the same result. Any idea?

    Thanks for the support,
    Best regards,
    Nin0

    October 24, 2018 at 2:59 pm #1025922
    Victoria

    Hey Nin0,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    October 24, 2018 at 5:20 pm #1026005
    Nin0
    This reply has been marked as private.
    October 25, 2018 at 5:05 pm #1026420
    Victoria

    Hi Marino,

    When I disabled all options in Theme options > Performance the catalog started to look normal.

    Best regards,
    Victoria

    October 30, 2018 at 10:28 am #1027932
    Nin0

    Hey Victoria,

    Tnx for solving this issue. Is this due to a bug in the theme?

    Best regards,

    October 30, 2018 at 4:19 pm #1028120
    Victoria

    Hi Nin0,

    That could have been because some files merged like that.

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    October 30, 2018 at 4:28 pm #1028132
    Nin0

    Tnx for the reply, but since it could be a bug in the theme, any idea when this issue can be fixed? Because it’s clearly in the theme settings?

    Best regards,

    November 2, 2018 at 4:16 pm #1029193
    Victoria

    Hi Nin0,

    It’s not a bug, it can be fixed by deleting old merged files and generating new ones.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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