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  • #1298064

    Hi
    We have had a couple of times now problems where some, what it seems to be, a spam robot finds our website and the contact us page.
    On that page we have a long list of board members built with the “team member” widget.
    The spammer finds out who is the vice president / ceo / chairman and then tries to send an email from a random external email account but puts this CEO firs name + last name as sender name (in their email app) which then in the other board member’s inbox looks on the surface like they got the email from their colleague CEO.

    Is there any recommended way to prevent this?

    Perhaps by installing som plugin that masks email addresses on the front end? or is there any specific trick using enfold?

    I know we can not really prevent bots from typing in whatever name they want as first + last name in sender identity.

    Looking forward to any kind of suggestion in this matter!

    #1298783

    Hey Peter,
    Thank you for your patience, it sounds like you are placing the team members email addresses as plain text in the element, and spam bots will find this, there is not a specific Enfold thing to do to prevent “scrapping” which is what this is called. But you can try a hexadecimal converter
    hexadecimal_converter-Stop_Email_Harvesters_Spam-Encode_Your_Emai_-Addresses.jpg
    This typically works well, another approach would be to use images for the email addresses but don’t make the images clickable links unless you encode them because the bots will find the links.
    Perhaps you should reconsider why the company officers, such as the CEO, want their emails shown to the public, I would imagine that the CEO has a “gatekeeper”? If the company is small or wants to have an “we are assemble” look/feel then I recommend encoding the emails like above and also ask the reader to add something to the message and use email filters to filter the email inbox.
    Most people who are going to email you don’t mind an extra step to help fight spammers.

    Best regards,
    Mike

    #1298795

    Thanks, I have tried some email confuscation / hiding plugins in the past on this site but I recall they somehow broke the layout or messed with the performance in one way or the other.
    I tried to paste the encoded version from your link using one of the email addresses we have and I dit it either with or without “mailto:” text before but I get this error message

    View post on imgur.com

    The thing is I noticed now that we also have like a million of email links all over the site in buttons and various blog posts so to change all of them, which I would think is the only way, would take forever.
    I would think the only way still is to use some sort of global plugin that converts all the site links automatically.
    Any suggestions would be great here with something you have tried that is compatible with enfold!

    • This reply was modified 3 years, 7 months ago by Peter.
    #1298928

    Hi,
    Sorry I have not seen any plugins that would do this and if you have like a million of email links all over the site as you posted above I can see how a plugin that would change these on the fly would be a performance issue.

    Best regards,
    Mike

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