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  • May 25, 2023 at 11:13 pm #1408592
    alliansohog

    Hello Support!

    I have a strange issue when navigate truth the burger menu. When i press the “Interna SIdor” menulink it jumps to the submenside.
    (Sorry its difficult to explain, so i did a short video)

    https://configurasverige-my.sharepoint.com/:v:/g/personal/andreas_lippmann_configura_com/ESWUYusn0CJIg4vKZD7f8_QBJFPOlkJsxt4XyadCvMas9g?e=iGEbUw

    Do you think there is a way when press the “Interna Sidor” link/side that the subsides just expand without open a subside? I could this issue receate with my mobile phone (oneplus T10) as well with chrome browser and in dev tools the mobile view

    May 27, 2023 at 2:56 pm #1408781
    Mike

    Hey alliansohog,
    Thanks for your patience, I see that you have Enfold Theme Options ▸ Main Menu ▸ Burger/Mobile Menu ▸ Clone title menu items to submenu enabled but this menu item doesn’t seem to have a clone and I don’t see any custom javascript on your site to remove the clone. Did you add any custom javascript to you site?
    When I add more menu items to your mobile menu and create a sub-menu the cloned menu item is added, but it also seems that a custom mouse-down event has been added to the menu, please see my demo site linked below and the “about” menu item, it opens smoothly on click, now compare to your site “Interna SIdor” but try only doing a mouse-down on the menu item, not a click and you will see the sub-menu open on your site and not my demo.
    If you didn’t add any custom javascript then it could be a plugin conflict, try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    May 29, 2023 at 10:22 am #1408922
    alliansohog

    Uh, this seems to be a hard nut.
    I´m not a programmer so, i haven´t add some java code – what I’m aware of. The little knowledge I have is about css and most is in the enfold general settings tab.
    I tried to deactivate all plugins and reloaded the side, with the same result that this “custom mouse-down event” is till active. :-(
    If you want you can also deactivate all plugins to recreate this.
    Thanks for your help

    May 30, 2023 at 3:46 am #1408970
    Ismael

    Hi,

    Thank you for the update.

    Have you tried adjusting the behavior or display of the mobile menu in the Enfold > Main Menu > Burger/Mobile Menu tab? You may need to adjust the Menu Icon Submenu Items settings and set it to the first option.

    Best regards,
    Ismael

    May 30, 2023 at 10:15 am #1409001
    alliansohog

    Ahhh great. Now i changed that option to “Display submenu items on click” and now i have the function i wanted. Thanks a lot for your help!
    We can close this ticket.
    /Andreas

    May 30, 2023 at 6:25 pm #1409046
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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  • The topic ‘Press on Burger menu main side jumps to subside’ is closed to new replies.