Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 12, 2020 at 9:52 pm #1172579
    wohnliese

    Hallo,
    ich bekomme beim Hochladen von Bilddateien folgende Server-Meldung:
    Die Nachbearbeitung des Bildes ist fehlgeschlagen. Wenn es sich um ein Foto oder ein großes Bild handelt, verkleiner es bitte auf maximal 2.500 Pixel und lade es erneut hoch.

    Wenn ich in die Mediathek schaue, wurden die Bilder trotzdem hochgeladen.

    Der Fehler tritt auf, seitdem ich das Enfold-Theme auf http://www.lifestylebybine.de installiert habe.
    Auf dem Server läuft noch ein eine andere Domain unter WordPress. Bisher gab es mit dem Upload von Bildern nie Probleme

    Meine Dateien im JPEG-Format haben eine Breite von 1030 Pixel und sind maximal 300 KB groß. Die Einstellung in der Mediathek sieht so aus:

    https://www.lifestylebybine.de/wp-content/uploads/2020/01/Media.jpg

    Die Konfiguration der eigenen php.ini Einträge sieht so aus:
    Admin
    mysqli.default_socket = /var/run/mysqld/mysqld.sock
    mysql.default_socket = /var/run/mysqld/mysqld.sock
    pdo_mysql.default_socket = /var/run/mysqld/mysqld.sock
    pdo_mysqli.default_socket = /var/run/mysqld/mysqld.sock
    mysql.allow_persistent = Off
    mysqli.allow_persistent = Off
    curl.cainfo = /etc/ssl/certs/ca-certificates.crt
    upload_max_filesize = 50M
    post_max_size = 50M
    display_errors = Off
    memory_limit = 256M
    session.save_path = /tmp
    error_reporting = E_ALL & ~E_NOTICE
    date.timezone = ‘Europe/Berlin’
    expose_php = Off
    [Zend]
    zend_extension=/usr/local/ioncube/ioncube_loader_lin_[php].so

    Eigene:
    display_errors = On
    upload_max_filesize = 150M
    max_execution_time = 300
    max_input_vars = 5000
    post_max_size = 150M
    memory_limit = 1024M
    apc.enabled = 0
    opchache.enable =1
    opcache.memory_consumption=128
    opcache.interned_strings_buffer=8
    opcache.max_accelerated_files=4000
    opcache.revalidate_freq=60
    opcache.fast_shutdown=1
    opcache.enable_cli=1

    PHP-Version 7.3

    Viele Grüße Sabine

    January 14, 2020 at 10:15 am #1173169
    Ismael

    Hey wohnliese,

    Thank you for the inquiry.

    The theme doesn’t limit the maximum size allowed in the Media > Library, so this is probably cause by one of the plugins installed in the site. Did you install any image compression plugin, or any extension related to media files?

    Best regards,
    Ismael

    January 14, 2020 at 5:02 pm #1173450
    wohnliese

    Hi Ismael,

    das sind alle installierten Plugins

    https://www.lifestylebybine.de/wp-content/uploads/2020/01/Plugins.jpg

    Viele Grüße Sabine

    January 15, 2020 at 2:19 pm #1173997
    Günter

    Hi,

    Please provide wp admin login credentials in private content so we can check your backend. We need to disable all plugins temporarily.

    Best regards,
    Günter

    January 15, 2020 at 4:38 pm #1174585
    wohnliese

    Hi Günter,
    done.

    Best regards,
    Sabine

    January 15, 2020 at 5:29 pm #1174621
    Günter

    Hi,

    I’ve been in backend – deactivated all plugins – and also switched to 2020 standard WP theme. The problem consists also for 2020 and no plugins active. – so nothing Enfold specific.

    You need to rerun SSL-Migration.

    I will ask the team if they have any idea – maybe you can check with your hoster if he knows something.

    Best regards,
    Günter

    January 15, 2020 at 5:49 pm #1174631
    wohnliese

    Hi,
    Thank you.

    Best regards,
    Sabine

    January 16, 2020 at 9:46 am #1174803
    Rikard

    Hi Sabine,

    Thanks for the update, we’ll keep this thread open in case you should need any further help.

    Best regards,
    Rikard

    January 16, 2020 at 11:35 am #1174857
    wohnliese

    Hello Rikard,
    Thanks for the feedback. You can close the thread. I had another consultation with the hoster. After the memory limit was set to 512 MB, the error was fixed.

    Best regards,
    Sabine

    January 16, 2020 at 1:43 pm #1174936
    Yigit

    Hey,

    Glad it was fixed and thanks for sharing your solution! Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

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