Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1277323

    Hi,
    I added a new post to my blog, but there is nothing shows on the page, could you help?

    Thanks
    Enffie

    #1277608

    Hey Enffie,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1277614
    This reply has been marked as private.
    #1277885

    Hi,

    Thanks for that. The posts works without any problems when using the Enfold Layout Builder, so this is likely not theme related. If you don’t want to use the Layout Builder, then please try deactivating all plugins to see if that makes any difference.

    Best regards,
    Rikard

    #1277897
    This reply has been marked as private.
    #1277940

    Hi trianglehomeware_,

    Thanks for giving us admin access.
    This is now fixed.
    Your child theme has a file called single.php and it has nothing on it which caused the issue, I just deleted the file and it works properly.

    Best regards,
    Nikko

    #1277941

    Hi,
    Nice! Thanks a lot!

    Enffie

    #1277956

    Hi trianglehomeware_,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Post page shows nothing’ is closed to new replies.