Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 4, 2016 at 5:40 pm #695173
    hockeybull22

    Hi there,
    I have a masonry element on my page with the order set to descending date. It seems to work fine save the first two items are out of order. I tried looking through the support articles on your site and other threads, but none of the solutions help. I even tried adding the sort order function to my themes functions.php file.

    If I try to change the masonry from ‘Flexible Masonry’ to ‘Perfect Grid’, the masonry element disappears entirely.

    Any help would be greatly appreciated.

    Thanks in advance
    Colin

    October 4, 2016 at 8:17 pm #695222
    Basilis

    Hi hockeybull22!

    Can we please have access to your backend so we can take a look?
    We would really appreciate.

    Thanks a lot

    Best regards,
    Basilis

    October 10, 2016 at 6:14 pm #697498
    hockeybull22

    Hi Basilis,
    Thanks for your reply. Please find the login info attached below. The masonry area in question is on the ‘Welcome’ page.

    October 11, 2016 at 7:39 am #697652
    Rikard

    Hi,

    Thanks for the login details. Could you try updating to the latest version of the theme (3.8) please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    October 12, 2016 at 3:08 pm #698329
    hockeybull22

    Hi Rikard,
    Thanks for your message. I updated my parent theme to 3.8 and the issue persists. Are there any other avenues I can take to fix this?

    Thanks
    Colin

    October 17, 2016 at 3:59 am #699748
    Ismael

    Hi,

    Looks like you did a lot of custom modifications to the theme based on the number of files in the child theme folder. Did you do any modifications related to the masonry element or any shortcodes?

    Best regards,
    Ismael

    October 21, 2016 at 8:14 pm #702624
    hockeybull22

    Hi Ismael,
    All the child theme items are strictly page templates and minor js functions that do not touch any of the core theme functionality. I didn’t modify any shortcodes either.

    Thanks
    Colin

    October 23, 2016 at 1:32 pm #702991
    Nikko

    Hi,

    Upon checking your site by viewing the source, the posts are arranged in the correct order but checking it visually, all are in the wrong order except the 3rd one. Can you try to do the following things:

    1. In Masonry Settings (Size Settings) can you try to use Perfect Grid or Perfect Automatic Masonry, kindly check if it works properly or not then return it to its original setting.
    2. Try to disable all plugins and check if the issue is fixed, if not proceed to step 3
    3. Try to use the Enfold (parent theme) and check if the issue is fixed or not

    Let us know if this helps, and what you observe by doing the following things above.

    Best regards,
    Nikko

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