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  • February 19, 2020 at 10:56 pm #1186191
    ofekw

    Hello Team,

    This post contains 30 photos, captions and text. This is a Standard Post, there are no Content Elements (Text Blocks) or Media Elements, images are simply added from the library and text is keyed in or pasted. The post had become extremely slow to edit or to add additional content.

    Unsure if this is related, when editing posts, selecting the Advanced (Avia) Layout Editor, the content of the post (or any other post) is not longer showing. It does not show when I revert to the Default Editor either. I am using Enfold 4.5.7 and WordPress 5.3.2

    What would be your suggestion to improve?

    Thanks,
    ofekw

    • This topic was modified 4 years, 9 months ago by ofekw.
    February 20, 2020 at 6:56 pm #1186472
    Victoria

    Hey ofekw,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 20, 2020 at 9:24 pm #1186545
    ofekw

    Hi Victoria,

    Below please find the login credentials

    February 23, 2020 at 9:14 pm #1187136
    Mike

    Hi,
    Sorry for the late reply, and thanks for the login I was able to open your post in the Classic Editor without any problems, I see that you said that switching to the Advanced Layout Builder caused problems, but this is expected, please don’t change editors after a page has ben created.
    The only errors I found was with your favicon, logo, and preloader, all of which are using http instead of https, which is an easy fix, just add an “s” to the links in your theme options.
    I would recommend updating your site as you are using 4.5.7 and we are now at 4.7.3, since I found no errors I would recommend checking your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test an update on it and your live site will stay up and running untouched. You can always ask your webhost to help you with setting this up if you want.

    Here are some screenshots of what it would look like:
    staging-1
    staging-2

    Best regards,
    Mike

    March 3, 2020 at 10:42 am #1189672
    ofekw

    Hello Mike,

    Thanks for your detailed reply, have updated these minor items.

    It is still extremely slow to edit posts. It takes a few seconds to get a response on any change, in any post. Larger posts are extremely slow to update.

    Please advise.

    March 4, 2020 at 2:33 pm #1190075
    Victoria

    Hi ofekw,

    You have some files in your child theme. Did you update them with a fresh copy? Especially the single.php.

    You can update php to php7.3.

    Best regards,
    Victoria

    March 5, 2020 at 5:32 am #1190290
    ofekw

    Hi Victoria,

    Thanks for stepping in.

    My website hosting service advised that my website is not compatible with PHP version 7.3 so they left it on 7.0 but increased the PHP settings.

    Please advise.

    Thanks,

    ofekw

    March 5, 2020 at 7:37 pm #1190596
    Victoria

    Hi ofekw,

    What about the file in the child theme? Did you update it with a fresh copy?

    Best regards,
    Victoria

    March 5, 2020 at 8:49 pm #1190635
    ofekw

    Hi Victoria,

    Yes, updated single.php with a fresh copy from Enfold 4.7.3.

    Is my website compatible with PHP version 7.3 or should I keep the 7.0 version?

    Thanks,
    ofekw

    March 5, 2020 at 10:09 pm #1190674
    Victoria

    Hi ofekw,

    Yes, it is compatible with php7.3. Did you notice any changes?

    Best regards,
    Victoria

    August 14, 2020 at 5:21 am #1237658
    ofekw

    Hi Victoria,

    Am running WP ver 5.5 with Enfold ver 4.7.6.2 (Enfold Child notes that my PHP version is: 7.2.32). Unfortunately the website breaks down when I changed PHP version from 7.2 to 7.3 but it seems to function properly with PHP 7.4. Does Enfold support PHP 7.4?

    Thanks,
    ofekw

    August 14, 2020 at 2:44 pm #1237834
    Victoria

    Hi ofekw,

    Yes, Enfold runs on PHP 7.4 too.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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