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  • #811113

    Hi,

    I really like the enfold theme, but now I have some problems and need support.

    Here are the points:
    1. When I want to write posts, than there is (actually) no option for choosing post formats (link’, ‘quote’, ‘gallery’,’video’,’image’,’audio’), but I think it was so before and it should be so.
    2. When I integrate the contact form with google maps, than there are white lines covered over the map, which doesn´t looks good.
    Link: http://www.echtleichtsinnig.org/contact-2/
    3. In the menu area there is no option to activate a mega menu.

    In front, thank you so much for your support.

    Best regards,
    Klaus

    • This topic was modified 7 years, 6 months ago by klauseta.
    #811141

    Hey Klaus,

    1. Those are available when you make posts with the default editor, not the Advanced Layout Builder.
    2. This is how I see the map

    View post on imgur.com


    Not sure, I understand what lines you’re referring to. Could you attach a screenshot of those?

    Best regards,
    Victoria

    #812285

    Hey Victoria,

    thank you.

    First: The mega menu option is now available. The problem was my ultimate member plugin.

    About the post formats:
    I´ve tried it with the standard Editor, but there are also no options.

    About the google map:
    On different zoom levels the white lines are visible and they don´t disappear. When you click through the levels, than you know what I mean.
    On the demo enfold 2017 the map works absolutely fine without these lines.

    Can you please take a look one more time for these both points.

    Victoria, thank you so much.
    It´s embrassing for me, but can you tell me for the future how I can add in threads images or screenshots. I can´t find any options to load it from my desktop.

    Best regards
    Klaus

    #812729

    Hi Klaus,

    You can upload images to a service like http://imgur.com/ and give us a link here.
    You can enable Post format to show in Screen Options on the top of the page.

    Still not clear about the map, will wait for screenshots.

    Best regards,
    Victoria

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