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  • October 3, 2019 at 10:36 pm #1144644
    abetzler

    Post editor no longer works properly. Installed the Classic Editor plugin in order to access Advanced Layout Editor. However, cannot add any media to posts. Text is white on white, and can only see when highlighted. Clicking on “Add media” and nothing happens. Disabled Classic Editor, and get an error message when trying to access default WordPress post editor: “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions”. “All Posts” page display is no longer formatted properly.

    I have already tried disabling plugins to determine if there is a conflict – disabling Yoast SEO made the “All Posts” table display appear properly formatted, but did not resolve issues with the editor. I updated our version of Enfold using FTP to the most recent, however, it continues to state “You are running the latest version! (3.7.1)”. Have cleared cache and cookies and tested on multiple browsers (Chrome, Firefox, Edge).

    Please advise.

    • This topic was modified 5 years, 2 months ago by abetzler.
    October 3, 2019 at 11:38 pm #1144792
    abetzler

    Update: I switched to the default Twenty Nineteen them, the via FTP, deleted all Enfold files and re-installed a fresh download, this time with Enfold Child as well (following these instructions: https://kriesi.at/documentation/enfold/install-enfold-theme/) and now the correct version is listed (4.6.3.1) and the post editor is working!

    October 4, 2019 at 1:08 pm #1144966
    Rikard

    Hi,

    Great, I’m glad that you got things working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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