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  • June 10, 2014 at 3:51 pm #276998
    emanar

    Hello, I have a problem.
    My comment box does not appear in posts area. I check with firebug that <div class=”comment-entry post-entry”> </ div> isn t there.

    Despite having added comment with the avia layout builder/comments box and
    yes, in the box called Discussion is checked:
    – Allow comments.
    – Allow trackbacks and pingbacks on this page.

    Can you help me?
    tks!

    June 10, 2014 at 6:44 pm #277080
    Yigit

    Hey Rafael!

    Can you please firstly update Enfold to the latest version 2.8.1 via FTP – http://vimeo.com/67209750 ? You are currently using an older version.
    Let us know if issue remains

    Regards,
    Yigit

    June 10, 2014 at 8:11 pm #277132
    emanar
    This reply has been marked as private.
    June 10, 2014 at 8:32 pm #277151
    Yigit

    Hey!

    Please also try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Yigit

    June 10, 2014 at 9:05 pm #277181
    emanar

    Yeah, already is! :)
    bbPress, BuddyPress take a lot of memory.
    Memory usage : 117.62 MB maybe thats the problem?

    My current server don t let me increase more than 128M

    But
    but even disabling “bbPress, BuddyPress” and memory usage falling to 50mb memory, but still comment not show.

    June 11, 2014 at 4:31 am #277353
    Devin

    Hi!

    Did you enable the layout builder on your posts? If so you’ll need to disable that to get back to default working commenting on posts as far as I know.

    Otherwise, if we can log in and take a look that might help. You can respond with admin credentials as a private response here on the forums and then we’ll be able to see from there.

    Cheers!
    Devin

    June 11, 2014 at 2:38 pm #277538
    emanar

    Yeah, i did!
    I just make a test without layoutBuilder and the comment box is there.
    There s no way to avia layout builder coexist with commentBox in the post? (I swear that was working and suddenly stopped)
    Moderator @Ismael point me sometime ago that there is a Comment box in layout builder. So why i can t use this with posts? :/

    June 11, 2014 at 11:30 pm #277793
    Josue

    Hey!

    Try using the comments box in shortcode format:

    [av_comments_list]

    Best regards,
    Josue

    June 13, 2014 at 2:26 pm #278596
    emanar

    @Josue, Good ideai!
    But didn` t work! :/
    I really don t uderstand why this comment box is hide, cause it is there just don t show up!

    June 13, 2014 at 5:05 pm #278627
    emanar

    Hello,
    I just make one new post and to my surprise this new post(template clone) has the comment box showing up.
    then i re-post all post and solved my issue for now.

    Any ideia what might ve happened?

    I’m worried that happen again

    June 13, 2014 at 5:53 pm #278650
    Devin

    I’m not really sure but as I said having the layout builder on posts is *not* supported so there definitely could be bugs happening and there is no way for us to know if it will or will not happen again.

    Its simply not built for being used on posts.

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