Viewing 15 posts - 1 through 15 (of 15 total)
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  • January 17, 2017 at 10:55 am #734625
    werbeversum

    Hi,

    I set the portfolio grid to 4 columns. Unfortunately, on my big 28 inch screen (full HD) there are only 3 columns displayed, on the right (where should be the fourth column) is white space.
    What goes wrong here? On smaller screens everything is cool.
    https://drive.google.com/file/d/0B-6iEuF3g4vOekVGTi11Wl9kX0E/view?usp=sharing

    Thanks in advance

    Toby

    January 19, 2017 at 4:04 pm #735917
    Yigit

    Hey Toby,

    It does show 3 columns on my end on 1920px wide screen as well. Can you please create a temporary admin login and post it here privately? Also, can we try de-activating all active plugins for testing purposes in case that would be necessary?

    Best regards,
    Yigit

    January 19, 2017 at 4:45 pm #735952
    werbeversum

    Ok thanks! You can try to deactive and reactive plugins if necessary.

    January 19, 2017 at 5:02 pm #735965
    Yigit

    Hey!

    Funny but it was set to 3 columns when i edited the page. I changed it to 4 column and it does show up fine on my end. Can you please flush browser cache and refresh your page a few times?

    Best regards,
    Yigit

    January 19, 2017 at 6:40 pm #736017
    werbeversum

    Yeh that’s funny. In fact I set it to 3 columns because 4 were not working – but now everything’s ok. Anyways -thanks.

    January 20, 2017 at 8:00 am #736278
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    January 20, 2017 at 4:20 pm #736552
    werbeversum

    Hey, unfortunately the problem is there again, don’t know what causes it. Hope you can have a look into the backend…
    Thanks

    January 20, 2017 at 4:25 pm #736555
    Yigit

    Hey!

    They show up fine on my end, attached a screenshot in private content field.

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    January 20, 2017 at 4:34 pm #736559
    werbeversum

    That’s pretty strange, I emtied the cache several times but the problem is still there, at least in Chrome. In Firefox it works out fine

    January 20, 2017 at 4:39 pm #736561
    Yigit

    Hi!

    Please flush cache in WP Super Cache plugin as well and check if that will make any difference on your end. Also, please try checking in incognito mode of Chrome. My screenshot is from Chrome as well

    Cheers!
    Yigit

    January 20, 2017 at 4:44 pm #736567
    werbeversum

    Ok in incognito mode it’s working, suppose it’s a cache problem them. pretty persistent cache…

    January 20, 2017 at 4:48 pm #736573
    Yigit

    Hi!

    Clearing browser data usually helps – chrome://settings/clearBrowserData :)

    Cheers!
    Yigit

    February 6, 2017 at 4:57 pm #743455
    werbeversum

    Hi,

    I really don’t know what’s going wrong, but I tested the site again and – also in incognito mode – it is not working with 4 colums, there are only 3 ones… Could you please have another look at it?
    The problem is still only in Chrome.

    Toby

    February 6, 2017 at 4:58 pm #743456
    werbeversum

    … and yes, I cleared the browser cache :/

    February 11, 2017 at 7:10 am #745699
    Vinay

    Hi,

    I checked your site again and it looks fine on my end please see attached screenshot.

    There is some caching issue on your local machine or a plugin/extension installed on your browser is causing this issue.

    Give it a try on a different system.

    Best regards,
    Vinay

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