Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 3, 2017 at 2:51 am #770838
    melissaek13

    I’ve got multiple portfolio entries setup and tagged appropriately, and in my ‘blog settings’ I have ‘related entries’ turned on, but they’re not showing up on my portfolio pages. How do I turn them on? Here is one portfolio page example. It should have at least one related entry with it as the other entry has the same tag and categories.

    Muzeiko, America for Bulgaria Children’s Museum

    April 3, 2017 at 8:19 am #770931
    John Torvik

    Hey melissaek13,

    Please go to Enfold theme options > Blog Layout and make sure that you have chosen to display “Related Entries” and you need to know that you need to add tags to show the related entries.

    Best regards,
    John Torvik

    April 3, 2017 at 2:23 pm #771142
    melissaek13

    Yes, in my original email to you, I said that I had already done all those things. I have my blog setting to show related items, and I have all the portfolio posts tagged. I also have a featured image setup for each item and a category tagged as well.
    I have included my credentials below so you can see that I have done those things.

    Here are the two related entries. My understanding is that each of these should show the other as a ‘related item’ at the bottom of the page:

    Newseum

    Itty Bitty Magic City – McWane Science Center

    Gallery

    April 5, 2017 at 7:45 pm #772787
    Victoria

    Hi melissaek13,

    You have to modify the single-portfolio.php template, the related posts part has to be added there.
    Please refer to this thread for a solutions.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 5, 2017 at 11:51 pm #772901
    melissaek13

    Unfortunately that didn’t work. I copy pasted exactly what you said, and nothing changed. I refreshed a few times to clear my cache too.

    All the portfolio items are tagged and have categories selected. There are multiple items with the same tags and categories, but no related images are displaying. Here is a sample page where related items SHOULD be displaying: http://2017remake.izoneimaging.com/portfolio-item/newseum/

    Can you please take a look at the code and see what the problem is? I need to get those turned on.

    April 7, 2017 at 6:06 pm #774111
    Victoria

    Hi melissaek13,

    When you build portfolio items via Advanced Layout Builder they use different template, and so you have to do everything in the Advanced Layout Builder, you can add the “Blog posts” element and set the category you need to show as related or use “Post slider” for that.

    If you need further assistance please let us know.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.