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  • #709964

    Hello,
    We’re having issues with our website being responsive to mobile. I’ve combed through all the past posts about this issue and tried the code provided, but nothing is working.

    Some pages (ie: the front page) are working fine (grid stacking) . Then other pages (ie: the Guest Alumni) squishes everything together. All the portfolio item pages have the same problem.

    We’ve also tried various things using/not using color sections, using the grid row, etc. We can’t seem to figure out why some pages are working and others not.

    the code currently in the quick css:

    .custom_layer img{
    position: absolute;
    }
    .custom_layer{
    position: relative;
    }
    .custom_layer:hover .first{
    z-index: 2;
    }

    .small-preview .iconfont { display: none; }
    .main_color .small-preview { background: transparent; }
    .main_color .small-preview:hover { background: transparent; }
    .multi-big .post_author_timeline, .single-small .post_author_timeline { display: none; }

    @media only screen and (max-width: 767px) {
    #desktop-section {
    display: none !important;
    }}

    @media only screen and (min-width: 768px) {
    #mobile-section {
    display: none !important;
    }}
    @media only screen and (max-width: 480px) {
    .responsive #top #wrap_all .container { width: 80%; max-width: 80%; }}

    @media only screen and (max-width: 767px) and (min-width: 989px) {
    .av-masonry-col-5 .av-masonry-entry {
    width: 33.33%;
    }
    }

    @media only screen and (max-width: 767px) {
    .av-masonry-col-5 .av-masonry-entry {
    width: 100%;
    }
    }

    #710081

    Hey neostarbuck,

    Thanks for contacting us :)

    Kindly replace this code in your Quick CSS:

    @media only screen and (max-width: 767px) {
    .av-masonry-col-5 .av-masonry-entry {
    width: 100%;
    }
    }

    and replace it with:

    @media only screen and (max-width: 767px) {
      .av-masonry-col-5 .av-masonry-entry {
        width: 100%;
      }
    
      div .av_one_fifth {
        width: 100%;
      }
    }

    Let us know if it works and if there are still pages that has issues after adding the code.

    Best regards,
    Nikko

    #710439

    Thank you so much for your help!

    Unfortunately, the code did not work.

    #710482

    …is there something else we can try?

    #710941

    Hello,
    checking in again in hopes of finding a solution to this, The pages are still having issues. Thank you so much.

    #711016

    Hi,

    Can you post a link to pages that has those issues and since the code I gave didn’t work as you said can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    The code I gave should work on 5 columns that are next to each other on mobile, probably it is cached or there’s a plugin conflicting that’s why the frontend doesn’t reflect that code.

    Best regards,
    Nikko

    #712160

    Provided all info below:
    There are too many pages to list all here.
    All the Portfolio-Items
    I’ve included some example URLs below

    Thank you so much for your help!

    #712735

    Hi,

    Some of the sections are outside the wrap_all container and that’s why they are not responsive. Is it ok if we deactivate the plugins while working on the site?

    Best regards,
    Ismael

    #713302

    Hi Ismael,
    We’ve actually found the opposite. We’ve been taking the header OUT of the color sections, and in doing so made the pages behave correctly on mobile. (which is why you were seeing that)

    Not sure WHY it is happening, but it works for us for a temporary fix for now.

    Thank you so much for your help!!

    #714714

    Hi!

    Glad that this is fixed. :)

    Regards,
    Nikko

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Portfolio Pages are not being responsive to mobile’ is closed to new replies.