Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • February 9, 2017 at 4:03 pm #744855
    dmullally

    Hi,

    I am trying to update the portfolio page (1-1 coaching) on my wordpress site however the content is not saving for this particular page and keeps reverting page to original content.

    All other portfolio pages appear to be working just fine.

    Thanks

    Let me know exactly what details you need from me to access

    February 9, 2017 at 4:15 pm #744860
    dmullally

    It now appears it is ALL pages and not just portfolio.

    I have deactivated all plugins to see if that helps however it has done nothing to elevate the problem.

    Thank you

    February 9, 2017 at 4:44 pm #744870
    Yigit

    Hi,

    Please try de-activating all active plugins and check if that helps. If it does not, Please try to increase the allocated memory to 256M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    If that too does not help, please create a temporary admin login and post it here privately.

    Best regards,
    Yigit

    February 9, 2017 at 8:21 pm #745034
    dmullally

    Hi,

    My web host has increased to 512M and it is still not working?

    It is not allowing any changes to be saved.

    I really need this to be resolved asap. Any assistance is appreciated.

    Thanks

    February 9, 2017 at 9:51 pm #745088
    Basilis

    Hey!

    Can you please try disable any other active plugin and let us know if thta will solve your issue?
    Thanks a lot

    Best regards,
    Basilis

    February 9, 2017 at 9:58 pm #745098
    dmullally

    Hi,

    I have already disabled all logins, upped the memory and it is still not saving.

    Thank you

    February 10, 2017 at 12:05 pm #745346
    dmullally

    Can some please help me with this issue.

    Now the templates are not showing all elements on the page and are deleting others.

    I need to get this website up and running soon as you can imagine, this is my livelihood!

    Can someone please help?

    Regards,
    Dominique

    February 10, 2017 at 1:00 pm #745381
    dmullally

    Please see attached video from my developer friend who can show you part of the issues

    https://www.dropbox.com/s/t29xmrd9aa5i3xz/theme-error.mov?dl=0

    February 12, 2017 at 5:43 am #745829
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 12, 2017 at 1:41 pm #745937
    dmullally

    Hi Rikard,

    Which email address am I using to create the login?

    Thanks
    Dominique

    February 12, 2017 at 6:18 pm #745986
    Basilis

    Hey!

    you can use (Email address hidden if logged out) but please post credentials here also, as private data

    Regards,
    Basilis

    February 13, 2017 at 1:44 pm #746378
    dmullally

    I have added you as admin to my site to allow you to fix the issue.

    Passwords and login are included.

    Thanks

    February 17, 2017 at 6:08 pm #748573
    Andy

    Hi,

    I don’t see any website link / login link inside this thread. Please include it as well.

    Best regards,
    Andy

    February 19, 2017 at 7:33 pm #749046
    dmullally

    Hi,

    This website is my livelihood so it is crucial this problem is rectified as soon as possible.

    I have reposted all requested information in the private content box below.

    Please can we have this issue resolved as soon as possible. It is now 9 days since I logged my initial issue with no resolve.

    Thank you for your help.

    Regards,

    February 22, 2017 at 11:55 am #750429
    dmullally

    Hi,

    Can someone please look at this as a matter of urgency.

    My website is my livelihood and as long as it is offline I am not making any money so I am desperate to get this up and running as soon as possible.

    Regards,
    Dominique Mullally

    February 22, 2017 at 8:58 pm #750658
    Yigit

    Hey!

    Sorry for the late reply!
    Login credentials did not work for me. Can you please check them once again?

    Best regards,
    Yigit

    February 23, 2017 at 11:15 am #750889
    dmullally

    Please try these logins now.

    Thank you

    February 24, 2017 at 11:44 am #751344
    dmullally

    Can someone please look into this as a matter of urgency! I have had no website no for a number of weeks and I still have to allow time after your fix to build the website.

    Please can someone assist.

    Regards.

    February 27, 2017 at 11:31 am #752228
    dmullally

    Can someone please look at this as a matter of priority.

    I have a committed public date regarding a course that I am running and no website!

    This matter has been outstanding for a few weeks no and I need it to be resolved.

    Regards,
    Dominique

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