Portfolio page loading problem - Support | Kriesi.at

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September 16, 2015 at 1:40 pm #504064

rotarex
Participant

Hello,

We have a loading problem on our portfolio page, when I access a portfolio item the page is not loading…

Can you help us?

The page is here: http://www.rotarex.ro/acasa/portfoliu/ – when I try to access Tunari 1 or Constanta 1, the page is not loading..

September 16, 2015 at 1:45 pm #504067

Yigit
Keymaster

Hey rotarex!

Please try increasing the max_input_vars in your .htaccess file – http://sevenspark.com/docs/ubermenu-menu-item-limit

Regards,
Yigit

September 16, 2015 at 1:55 pm #504085

Elliott
Inactive Moderator

Hey rotarex!

I see what you mean. Can you send us a WordPress login so we can take a closer look?

Please turn on WordPress debugging for us, https://codex.wordpress.org/Debugging_in_WordPress, and deactivate all of your plugins while testing.

Cheers!
Elliott

September 16, 2015 at 2:03 pm #504096

rotarex
Participant

I have writen in “Private Content” area our login details

September 16, 2015 at 2:14 pm #504112

rotarex
Participant

We have set max_input_vars – 10.000, but still not working…

September 17, 2015 at 5:58 am #504502

Rikard
Keymaster

Hi,

Could you try to deactivate all plugins to see if one of them is causing a conflict please? If that doesn’t help then please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard
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