Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • August 2, 2020 at 12:02 pm #1234595
    heartvsmind

    Hello,

    Portfolio not showing comments even if I added comments elements and allowed discussion

    Please check more details in the private content area.

    Thanks

    Chenny

    August 6, 2020 at 5:22 am #1235580
    Ismael

    Hey heartvsmind,

    Thank you for the inquiry.

    You may need to add this filter in the functions.php file to enable the comments on portfolio items.

    add_filter('comments_open', function() {
    return true;
}, 9999);

    Best regards,
    Ismael

    August 6, 2020 at 5:54 am #1235588
    heartvsmind

    Hi Ismael

    But my other portfolio items are working fine with comments, why these three portfolio items not working and need to add extra code?
    I added comments elements and allowed discussion, that’s not enough?

    Thanks,

    Chenny

    August 8, 2020 at 6:47 pm #1236246
    heartvsmind

    Hi, may i know if you have any news?

    August 10, 2020 at 2:39 am #1236359
    Ismael

    Hi,

    Sorry for the delay. We actually thought that the comment section is not displaying for all portfolio items. Unfortunately, the login token above has expired, so we were not able to check the portfolio items again. Please generate another token and extend its expiry, or post a login account in the private field so that we can check it again.

    Best regards,
    Ismael

    August 10, 2020 at 5:33 am #1236369
    heartvsmind

    Please check private contents and solve it.

    Three product links not showing comments, I included links in the private content area.

    August 13, 2020 at 3:02 am #1237202
    Ismael

    Hi,

    Thank you for the update.

    We added the filter in the functions.php file to enable the comments section on portfolio items that were created using the Advance Layout Builder (ALB).

    Best regards,
    Ismael

    August 13, 2020 at 4:09 am #1237226
    heartvsmind

    Hi Ismael

    Thank you, now it’s showing the comments

    August 13, 2020 at 11:42 am #1237360
    Victoria

    Hi heartvsmind,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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