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AuthorPosts
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October 5, 2015 at 11:29 am #513615
Hi,
on the website of http://www.dieweinhandlung.at I use the Portfolio-Function for the pages “Weine & Winzer” and “MentorInnen”.
If I load the page the distance between each row is higher than if I change the browser width. (Desktop-PC). I debugged the html-code and I saw
that the value of the attribute top is calculated. But at the first load the value is too high, so that there is an inelegant gap between the rows.
<div style=”position: absolute; left: 0px; top: 286px;” data-ajax-id=”330″ class=”grid-entry flex_column isotope-item all_sort no_margin post-entry post-entry-330 grid-entry-overview grid-loop-5 grid-parity-odd oesterreich_sort steiermark_sort av_one_fourth first default_av_fullwidth no_combo”>
The same effect occurs in the mobile version. If I scroll the window some gaps get smaller, others not. Is there any possibility to do, so that the gap is always the same.
Best regards,
DanielaOctober 5, 2015 at 4:45 pm #513922Hey Daniela!
It looks fine on my end. Can you take a screenshot and highlight what your seeing?
Cheers!
ElliottOctober 6, 2015 at 6:53 pm #514686Hi Elliot,
I put the screenshots and the explanation into a pdf-file: https://www.dropbox.com/s/fpet9d5r171tdrn/Portfolio-Item-gap.pdf?dl=0
Cheers, Daniela
October 7, 2015 at 4:49 pm #515360Hey!
Next time be sure to send us a link to the exact page so we know what’s going on.
I couldn’t figure out which version of Enfold your using. If it’s not the latest, 3.3.2, then be sure to update. Also be sure to deactivate all plugins while testing.
Cheers!
ElliottOctober 8, 2015 at 9:52 am #515658Hey Elliot,
there is the latest version of Enfold installed. I could’nt reach my customer. On my PC all is right. My customer have to test it on his PC, when all plugins are deactived. I don’t want to deactivate all the plugins the whole time. So I’ll wait until I reach my customer.
Cheers,
DanielaOctober 8, 2015 at 2:43 pm #515823Hey!
Please let us know so we can mark the thread as resolved or assist you further.
Best regards,
YigitOctober 8, 2015 at 3:35 pm #515885Hey Yigit,
the problem is not on my PC! It is on the PC of my customer.
I let you know, when I reached my customer.
Best regards,
DanielaOctober 8, 2015 at 3:38 pm #515893Hi!
That is exactly why we will keep the thread open and wait to hear from you :) Please reply to thread when you hear from your customer. Currently it is on hold, once you reply, it will be opened.
Regards,
YigitOctober 9, 2015 at 4:47 am #516129Hi, hope you don’t mind my leaving a comment. On your site I can see that the positioning for the surrounding div of each portfolio element is set dynamically and I am seeing the problem you describe.When the page first loads the element style for the surrounding div of a portfolio element in the second row (for example) is this:
position: absolute; left: 0px; top: 287px;When the page is resized (ie. grab the browser edge and move it) the element style changes to:
position: absolute; left: 0px; top: 228px;If the page is refreshed it goes back to the first element style and is placed too far down again – 287px instead of 228 px
I am creating a portfolio on a new Enfold site and am seeing the same thing happening – although it is not quite as much of a difference, so I didn’t even notice it until I read this thread. I don’t think it is the browser as it is not happening on the Enfold demo if I view it in the same browser. I don’t have a solution, but hope that narrowing down the problem will help.
October 9, 2015 at 5:45 pm #516606Hey!
Is this the demo page your referring to? http://kriesi.at/themes/enfold/portfolio/portfolio-3-column/
It seems to look fine for me when I resize the browser. The portfolio items will change their size to fit the container width. Can you send us a link to your page so we can take a look?
Best regards,
ElliottOctober 10, 2015 at 12:22 am #516706Yes, the demo works fine. But on my site I get the following:
Without excerpts:
If I don’t use excerpts my Portfolio page looks fine at first, but as you scroll down you can see the gaps between the rows.
With Excerpts:
If I add an excerpt everything has gaps.There are borders around each portfolio item so it is easy to see the gaps.It seems that the code that is calculating the positioning is off.
The site is not online so will provide login info
October 12, 2015 at 7:54 am #517135Hi!
@kallym: What is the login url? I tried wp-admin and wp-login but it’s not working. A screenshot of the issue will help as well. Use imgur or dropbox.Best regards,
IsmaelDecember 18, 2015 at 1:23 pm #554927Hi,
I solved the problem. It was a caching-problem: I deactived the functionality “lazy load” for images. Because the images was loaded after the distances were calculated, the distances were calculated wrong.
Thanks for your support,
DanielaDecember 18, 2015 at 4:17 pm #555045Hey!
glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.
Best regards,
Andy -
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