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  • #1040388

    The Portfolio page should open after clicking the image, but it stopped working after moving the site live. What could have went wrong?

    #1040860

    Hey cyahome,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1043023
    This reply has been marked as private.
    #1043348

    Hi Sia,

    Best regards,
    Victoria

    #1043713

    Thanx Victoria!

    #1044420

    Hi cyahome,

    OK, please let us know when we can check the issue again.

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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