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November 22, 2017 at 5:53 pm #880384
Hi, Team
I have a question.
before the website is still ok, (like your website : https://kriesi.at/themedemo/?theme=enfold-overview)
After a period of time found Portfolio Items no Function.
below my website :
http://www.xnet-biz.com/portfolio-item/redbull/Please let me know, What.
Thanks.November 22, 2017 at 6:09 pm #880390Hey,
Can you please try de-activating all active plugins and check if that helps? If it does not, please elaborate on the issues you are having and post temporary admin logins here privately so we can look into it.
Regards,
YigitNovember 23, 2017 at 2:43 pm #880708i try ready before find your help.
November 23, 2017 at 3:07 pm #880719Hi,
Can you please elaborate, what exactly is the issue you are having?
If it will be easier to explain, you can post screenshots. You can upload your screenshots on imgur.com or Dropbox public folder and post the links here.Also, please post temporary WP admin logins here privately so we can look into it. Currently maintenance mode is active, therefore we cannot inspect your website :)
Best regards,
YigitNovember 27, 2017 at 11:34 am #882161Hi, Dear Yigit
before the my website is (like your website this link function : https://kriesi.at/themes/enfold-2017/portfolio-item/ipad-iphone-freebie/.After a period of time found my Portfolio Items don‘t no what out Function.
below my website :
http://www.xnet-biz.com/portfolio-item/ikidsempire/is the theme problem ?
or what ?
waiting your reply.November 27, 2017 at 11:48 am #882174Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Yigit -
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