-
Posts
-
Hi,
Any new portfolio item I create now doesn’t show correctly in the porfolio grid. The thumbnail is showing but when I click on it only the title appears without any video nor text.
The settings are excatly the same than the other portfolio item. I tried turning off the extensions. No luck. Don’t know what to do.
If you can take a look on the “Motion design” page. The item not working is the “Oceania Hotels”. I put my website address on the private content area below.
ThankisHi lecoanetdesign,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
Nikko
- You must be logged in to reply to this topic.