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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 9, 2017 at 7:53 pm #745008
    AmethystMahoney

    I can’t get my Portfolio Grid to work. It has NEVER displayed categories no matter what I try.

    Yes, there are categories.
    Yes, there are blog posts assigned to different categories.
    Yes, I have tried it with pagination both on and off.
    Yes, I have tried multiple browsers. It still won’t show.

    There is just a giant blank spot where it says to choose the categories. Any ideas?

    February 9, 2017 at 7:59 pm #745013
    Yigit

    Hi

    Can you please create a temporary admin login and post it here privately? Also, please point out the page where we can see the issue.

    Best regards,
    Yigit

    February 9, 2017 at 8:44 pm #745047
    AmethystMahoney

    Info below.

    February 12, 2017 at 5:24 am #745827
    Rikard

    Hi,

    Thanks for the login details. First off, could you please try to update the theme to the latest version (3.8.5) to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    February 13, 2017 at 5:22 pm #746526
    AmethystMahoney

    Done.

    February 13, 2017 at 5:26 pm #746528
    Yigit

    Hey!

    Can you please contact your hosting provider and ask them to downgrade PHP version from 7.1.x to 7.0.x? Upcoming Enfold update will bring up PHP7.1.x compatibility

    Best regards,
    Yigit

    February 13, 2017 at 11:01 pm #746661
    AmethystMahoney

    No, I’m not doing that because this feature has NEVER worked. In the past 2+ years I’ve been using Enfold. So if you’re saying it won’t work, then I’ll wait for another update and have you fix it then.

    February 14, 2017 at 12:31 am #746676
    Yigit

    Hi!

    That is weird. Can you please post FTP logins here privately as well?
    Also, are we allowed to de-activate all active plugins for testing purposes?

    Best regards,
    Yigit

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