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Kreisi Support:
I am a fairly experienced Enfold user with quite a number of licenses. I am delving into a feature that I have previously not used—Portfolio Items.
I think I have a pretty good understanding of the basics. I should be able to get this to work, but yet, I seem to be having an issue. Namely, when I add images to a Portfolio and properly define the grid, a featured image etc., I cannot seem to see all images—not even in their thumbnail form. All I ever see is the larger featured image. No thumbnails below, and no way of advancing through the images using Ajax controls.
What am I missing?
My test Portfolio is titled “Balster Pediatric Dentistry.” And my page which I am trying to get the portfolio to appear on is titled “Projects.” I have copied the site and admin login credentials in Private Content.
I have to say I am surprised that I have not heard back from the support team on this question. Response times have always been very good, but on this we are now entering the 3rd day, and I have not heard a thing. Is support backed up? The site is now at a live URL. Please see modified login credentials in Private below.
I solved my issues above through a lot of reading and trial and error. This was very frustrating that I never heard back from support on the issue. I ended up reading dozens of pages of support posts, only to find one that cited “lazy loading” under site Performance Options as a possible culprit. There is absolutely no way that I would hav e found this via searching. This seemingly unrelated setting was the issue. It is not that my Portfolio was improperly configured. It was that the load time on any image other than the Featured Image was absolutely crippled. It would take longer than two minutes for the other thumbnails to load on the page. So frustrating.
So now, my current question is this. My test page currently looks like this: https://phelansinteriors.com/portfolio-item/bridges-senior-lifestyle-living/
Not bad, but I am getting a very horizontal image that a user will then need to click on to get to the thumbnails. )Click the image). The effect I am looking for is like this: https://kriesi.at/themes/enfold/portfolio-item/single-portfolio-23-gallery-3/
In other words, I have no need for the interim click just to get to the thumbnails. I appreciate the help
Hi billbasler,
We apologize for the delayed response as well as the inconvenience.
https://kriesi.at/themes/enfold/portfolio-item/single-portfolio-23-gallery-3/ uses the Gallery element which has a Gallery Style of Big image with thumbnails below.
I have created a portfolio item on your site which is similar to the link you gave, here’s the page: https://phelansinteriors.com/portfolio-item/demo-portfolio-item/
I hope this helps.Best regards,
NikkoHi,
Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
- The topic ‘Portfolio Grid Question’ is closed to new replies.