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  • #1270917

    Hi,

    I did the update to version 4.7.6.4, and all the pictures which is supposed to be display in Portfolio dissappeared. I find they are still in the HTML, but they are not displaying. I try the solution which I find in another post about post grid to override, the current style with:

    .js_active .grid-image {
    	opacity: 1;
    }

    and I still have nothing, I even disable the file compression.
    How can I fix this issue?

    Thank you,

    #1270992

    Hey sinodev,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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