Portfolio grid

Hey mforlano,

Can you give us the link to your site?

Best regards,
Nikko

Hi mforlano,

Thanks for giving us the link.
Please try to re-upload again the image for Tail Us, make it 940 x 600px similar to other images and it should fix it.

Best regards,
Nikko

Hi mforlano,

If I inspect your site, it’s still using that image size.
You can check it in the screenshot link in private content.
Make sure to use the Full Size for the image size.

Best regards,
Nikko

Hi mforlano,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi mforlano,

Thanks for the temporary admin access.
I have installed and activated a child theme on your site.
Then in the functions.php I have added these:

add_filter( 'avf_modify_thumb_size', 'enfold_customization_modify_thumb_size', 10, 1 );
function enfold_customization_modify_thumb_size( $size ) {
	$size['portfolio'] = array('width'=>940, 'height'=>600);
	return $size;
}

This is to make sure that portfolio items are using 940 x 600 image size.

Best regards,
Nikko

Hi mforlano,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

Hi Mimmo,

Can you give us temporary admin access again? so we can try to inspect why it happened.

Best regards,
Nikko

Hi Mimmo,

Thanks for giving us admin access.
This is fixed, the reason it wasn’t working was the image was upload prior to the change I made above, but after re-uploading the image today, it worked properly :)

Best regards,
Nikko

Hi Mimmo,

You’re welcome :)
We’re happy to help you.
Thanks for using Enfold and have a great weekend!

Best regards,
Nikko