Viewing 15 posts - 1 through 15 (of 15 total)
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  • August 23, 2019 at 2:00 pm #1130368
    Caiser_Souze

    Hi,
    I realize that when I’ve published a portfolio element I can’t change the publication date from the opened portfolio item. The pup up small window with the calendar doesn’t show up or appears. So I can’t change the date.
    I’m the only one with this problem?

    Enfold 4.5.7 with WP 5.2.2

    August 26, 2019 at 2:25 am #1130802
    Ismael

    Hey Caiser_Souze,

    Thank you for using Enfold.

    Are you trying to adjust the publish date? That option works properly on our end — we can select a date in the calendar. Please try to deactivate the plugins temporarily.

    Best regards,
    Ismael

    August 26, 2019 at 10:07 am #1130890
    Caiser_Souze

    Hi Ismael,
    thank you for your answer.
    Deactivated all plug and tested.
    I noticse this happened to me only when the advanced editor is activated (in portfolio items) so is not a related plug problem.
    Will make other test today ad keep you informed about this strange issue.

    • This reply was modified 5 years, 3 months ago by Caiser_Souze.
    August 26, 2019 at 10:41 am #1130896
    Caiser_Souze

    Hi Ismael,

    after a testing on a fresh WP 5.2.2 + Enfold4.5.7 Installation in a test site purpose I continue to have this problem.
    In this case no plugins are used and no demo used. Just the basic installation.
    When a portfolio items is created and saved with the Advanced Editor I can’t change the date, the date pup-up window don’t show up.

    • This reply was modified 5 years, 3 months ago by Caiser_Souze.
    August 27, 2019 at 3:20 am #1131152
    Ismael

    Hi,

    Yes, please post the login details in the private field so that we can check the issue.

    Thank you for the update

    Best regards,
    Ismael

    August 27, 2019 at 9:37 am #1131258
    Caiser_Souze

    Hi Ismale here you log info.

    If you create a page (discovered this now) or a Portfolio Element working with the Advanced Editor you will notice that is impossible to change the date (before or after save/update the page)

    Date problem

    Let me know if you need anything else. Thanks so much for support.

    C

    August 28, 2019 at 4:41 pm #1131648
    Ismael

    Hi,

    Thank you for the update.

    We are able to reproduce the issue in your installation. The calendar component doesn’t render at all, but we can’t find any error. This is not happening on our own installation. To get around the issue temporarily, we enabled the classic editor from the theme options. Are you ok with that?

    Best regards,
    Ismael

    August 28, 2019 at 6:00 pm #1131705
    Caiser_Souze

    Hi Ismael,
    thanks for you reply
    > This is not happening on our own installation.
    So this happened only to me?

    For a temporarily work around no problem… just interested to resolve this problem sooner or later…
    If you need any other information please let me know

    Caiser

    August 29, 2019 at 3:47 pm #1131915
    Ismael

    Hi,

    Yes, so far you’re the only one who reported the issue. We can’t really see anything unusual in your installation, so this is quite odd. We’ll let you know when we encounter another thread with the same issue.

    Thank you for the update.

    Best regards,
    Ismael

    August 30, 2019 at 9:37 am #1132219
    Caiser_Souze

    Hi Ismael,
    I made a check on another site made which it didn’t use the same hosting at mine and I have exactly the same problem.
    Just to avoid eventually a host problem.

    Btw did you try to make a fresh installation using an original WP Italian installation?
    Could be a WP language version problem?

    This week end I will try on my host make a English version install, will let you know

    Caiser

    • This reply was modified 5 years, 3 months ago by Caiser_Souze.
    September 2, 2019 at 5:25 am #1132809
    Ismael

    Hi,

    Thank you for the update.

    Could be a WP language version problem?

    Yes, that might be possible. And this is more likely an issue with the block editor’s calendar component, not with the builder. Please update us when you find anything.

    Best regards,
    Ismael

    September 6, 2019 at 10:24 am #1134865
    Caiser_Souze

    Hi Ismael,
    I saw that 4.6 is out now. I will next week made some test with the new Enfold version and let you know.
    Best regards
    Caiser

    September 7, 2019 at 4:58 pm #1135400
    Victoria

    Hi Caiser,

    Ok, let us know how that worked for you.

    Best regards,
    Victoria

    September 9, 2019 at 9:37 am #1135862
    Caiser_Souze

    Hi Ismael,
    Hi Victoria,
    I made test on a English + Italian version of WP with Enfold 4.6.1 and everything seem resolved.

    Best regards
    Caiser

    September 10, 2019 at 10:48 am #1136456
    Ismael

    Hi,

    Glad to know that it’s fixed. Thank you for the update. We’ll close the thread now.

    Best regards,
    Ismael

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