Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1396959

    Hello,

    A problem has appeared on my website and I need your help.
    Whenever I click on any of my buttons with “I would like to make an appointmnent” it automatically schrolls to top of my page and I can’t see the pop up contact form. Example:
    On this page (https://www.mel-dent.si/en/dental-office) we have multiple “I would like to make an appointmnent” buttons. I would like, when I press the button, to just open pop up contact form and not scroll to top of the page. Can you help me?

    I need another small assistance, as in theme options I can’t add TikTok icon to my socials, as it’s not available. How can I put a TikTok icon next to FB and IG icons?

    Thank you for helping me!
    Best Regards, Lovrov

    #1397081

    Hey lovrov,

    Thank you for the inquiry.

    Looks like you are using a third party plugin for the popup. You may need to ask the plugin developer for more info about the issue. And regarding the social icon, please check the thread below.

    // https://kriesi.at/support/topic/tiktok-icon-social-media-buttons/#post-1395376

    Best regards,
    Ismael

    • This reply was modified 1 year, 10 months ago by Ismael.
    #1397170

    you mean that scroll of the background when the lightbox is open?
    add this filter to your child-theme functions.php:

    add_filter( 'avf_default_lightbox_no_scroll', '__return_true' );
    

    EDIT: Sorry did not see that you are not using enfold popup script but the fancy box. There might be a similar way to hamper scrolling.
    the point is to avoid scrolling of body
    did fancybox got some settings for overflow-y for before and after close?

    beforeShow: function(){
        $("body").css({'overflow-y':'hidden'});
    },
    afterClose: function(){
        $("body").css({'overflow-y':'visible'});
    }
    #1397213

    Hi,

    Thanks for helping out @guenni007 :-)

    Best regards,
    Rikard

    #1397272

    Hello,

    Thank you all for your answers! I have used those codes in functions.php and it just won’t work. When I put this code:
    beforeShow: function(){
    $(“body”).css({‘overflow-y’:’hidden’});
    },
    afterClose: function(){
    $(“body”).css({‘overflow-y’:’visible’});
    }
    I get error message: syntax error, unexpected ‘(‘, expecting variable (T_VARIABLE) or ‘{‘ or ‘$’

    I used a text block and the code, used for this pop up is:
    <div class=”avia-button-wrap avia-button-center avia-builder-el-44 el_after_av_hr avia-builder-el-last “><span class=”avia_iconbox_title”>Želim se naročiti</span></div>
    <div class=”fancybox-hidden” style=”display: none; text-align: center;”>
    <div id=”contact_form_pop2″>[contact-form-7 id=”1536″ title=”Contact – Medicinska estetika”]</div>
    </div>
    There is no other third party plugin for this popup, just contact form 7. Is there a way we can solve this here? This is better support than contact form 7 has got. You can log in the website.

    For TikTok, I hoped it would be more simple. Do you maybe plan to integrate TikTok in the newer version of enfold theme? So it won’t need a custom icon and a bunch of code.

    Thanks again for all your answers, I appreciate them all.
    Best Regards, Lovrov

    #1397348

    Hi,
    The TikTok icon is not available on Fontello.com so we can’t add it to the theme yet, please follow this tutorial I have included a TikTok icon that you can download in the tutorial.

    Best regards,
    Mike

    #1397349

    This wasn’t meant as code for functions.php either; if I put something like this out there, I’ll write it explicitly.
    It was what I found on the net as a suggestion, so you should better ask the developer of the plugin! The fact is that it has to do with the overflow-y of the background. Whether they have a hook for that or you can enter that in the callbacks at the plugin you have to ask the developer there.

    #1397934

    Thank you all for your time and help!
    I will message developers of contact form 7 plugin. The problem is that nothing has changed on the website, the issue just appeared.
    You can close this ticket now.

    Best Regards, Lovrov

    #1397965

    Hi,
    We will close this as you have requested, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Pop up is jumping to top of page’ is closed to new replies.