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Viewing 16 posts - 1 through 16 (of 16 total)
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  • November 20, 2018 at 2:36 pm #1035594
    mohammadkhataan

    All png picture it seems broken after the new update as shown in the picture: http://prntscr.com/ljz5uy . I hope if there’s a quick response for that…

    November 20, 2018 at 4:00 pm #1035626
    Vinay

    Hey mohammadkhataan,

    Please deactivate all plugins and clear the cache

    How to clear the cache

    If you still have any issue provide the link to the page, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    November 20, 2018 at 5:28 pm #1035697
    mohammadkhataan

    Please check out our logo in main website page it’s broken image! shbabkits.com. Also, here’re a couple of png images for our ads packages but none of them displayed
    http://prntscr.com/lkqtae

    However, I tried to upload new png images but I faced the same issue!

    November 21, 2018 at 5:14 pm #1036184
    Victoria

    Hi mohammadkhataan,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 21, 2018 at 9:13 pm #1036326
    mohammadkhataan

    Hi,

    Please use the link above.

    Thanks in advance

    November 23, 2018 at 4:54 pm #1037002
    Victoria

    Hi mohammadkhataan,

    Best regards,
    Victoria

    • This reply was modified 5 years, 12 months ago by Victoria.
    November 28, 2018 at 1:34 pm #1038500
    mohammadkhataan

    Like this : http://prntscr.com/lo0lyf ?

    November 28, 2018 at 11:44 pm #1038768
    Vinay

    Hi,

    I checked your site and the error seems to be the result of a plugin conflict. Please see the attached screenshot.

    You can try connecting to your site using an FTP client and re-name the plugin folder in wp-content\plugins

    Let us know when we can access your site.

    Best regards,
    Vinay

    December 15, 2018 at 12:42 am #1045506
    mohammadkhataan

    Hi,

    Tried many time to change the font color of the word “سجل الآن” on this picture http://prntscr.com/lv4maz but I could not, I want it white but I do not know how. Would you please help?

    https://shbabkits.com/freelancer-strategies-webinar

    December 19, 2018 at 7:04 pm #1047327
    mohammadkhataan

    Would you please answer my question?

    December 20, 2018 at 8:51 am #1047600
    Ismael

    Hi,

    We would like to apologize for the late response. I checked the page but I don’t see the button anywhere. Did you remove it? Please provide a link to the page with the button. There is a “Colors” panel in the button’s edit panel. Have you seen those options? Set the Button Color to “Custom Color” and you’ll be able to select a font color manually.

    Best regards,
    Ismael

    December 24, 2018 at 6:15 pm #1049003
    mohammadkhataan

    https://shbabkits.com/upskilling-webinar/

    The button in the end of page scroll down please http://prntscr.com/lz20mi

    December 26, 2018 at 3:51 am #1049057
    Ismael

    Hi,

    Thanks for the info. You can use this css code to change the button color:

    #top .main_color .mailerlite-subscribe-button-container input.mailerlite-subscribe-submit {
    color: #ffffff;
}

    Best regards,
    Ismael

    January 5, 2019 at 5:58 pm #1050359
    mohammadkhataan

    After install new update of Enfold, we could not edit blocks as before, everytime we click on “Visual” it show to us blank! While there’s a content

    Would you please help ? And this applied in all pages, not a particular page…

    http://prntscr.com/m3egf5

    January 5, 2019 at 10:29 pm #1050414
    mohammadkhataan

    May I know what’s the name of this helpdesk? I would like to install one in my website…

    January 6, 2019 at 8:03 am #1050518
    Rikard

    Hi mohammadkhataan,

    Are you running 4.5.2? If so then please select the Classic Editor as your editor in the main page of the theme options.

    Best regards,
    Rikard

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