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  • June 3, 2015 at 12:28 am #453433
    rsbell

    I just updated Enfold on my site, and I got some errors and now all of the installed plugins are gone.

    I was able to install a new plugin that wasn’t installed before the update, but I get an error telling me the directories already exist if I try to install a plugin that had already been installed.

    Thanks!

    June 3, 2015 at 3:08 am #453499
    Josue

    Hi Scott!

    That means that the plugins are not actually removed. The user you provided is not working.

    Regards,
    Josue

    June 3, 2015 at 3:17 am #453505
    rsbell
    This reply has been marked as private.
    June 3, 2015 at 3:23 am #453507
    Josue

    Hi,

    The issue also occurs with the default theme activated too so it’s not related to Enfold. From the error you’re getting it seems the culprit is in your wp-content/plugins folder, what do you see there (via FTP)?

    Regards,
    Josue

    June 3, 2015 at 4:02 am #453537
    rsbell
    This reply has been marked as private.
    June 3, 2015 at 4:08 am #453540
    Josue

    Hey!

    You can try:
    – Removing all those plugins in FTP and re-install them via Plugins > Add new.
    – Reinstall WordPress completely.

    Regards,
    Josue

    June 3, 2015 at 6:56 pm #454006
    rsbell

    Ah!

    Removed the plugins with FTP and they re-installed without issue.

    Thanks!

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