Please stop closing the forum topics when you respond to them.

[Jason E]

It does not give us a chance to either ask questions or provide further feedback.

[Devin]

Hey solarmediapro!

We only close items that are completed items. Unfortunately its something we really do have to do otherwise we get years old topics coming up and then it starts a chain of old outdated support getting seen as being a recent bit of advice or fix.

There are some topics that get auto-closed from a yet unknown bug but so far its been only a handful of posts.

Regards,
Devin

[Jason E]

I understand your thoughts on Known Issues, but respectfully disagree that waiting for an update is sufficient. Sometimes, if you do not frequent these forums and judging from host fast it cycles, it is near impossible to see if an issue may actually be a bug, even if temporary.

[Devin]

I’m not sure there is a good solution. The few times I’ve opened up offical bug topics for major WordPress releases or WooCommerce release to try and keep everything together it ends up being pretty messy with half of the users posting “bugs” or re-posting the same bug without reading the initial post that has an updated list of bugs.

This update cycle has been extremely delayed right now but typically Kriesi was releasing an update every other week if not every week to keep bug fixes needed to a minimum.

I’ll bring it up to Kriesi however since he has the final say on these things anyway.

[Author]

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