"please set a mobile fallback image for this video in your wordpress backend." - Support

Viewing 13 posts - 1 through 13 (of 13 total)

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March 13, 2017 at 9:33 pm #760259

marcelhochman
Participant

“please set a mobile fallback image for this video in your wordpress backend.” I am receiving this erros when I try to acess a video from a cellphone. What is the solution?

March 13, 2017 at 9:52 pm #760272

Basilis
Inactive Moderator

Hey marcelhochman!

Please edit the video element and add an image there, so you can control it and show it to users when they visit from mobile.
Let us know if it works.

Best regards,
Basilis

March 14, 2017 at 8:11 pm #760955

marcelhochman
Participant

If i wanted an image, i would put an image. I want a video, is it possible or not?

March 14, 2017 at 9:27 pm #760987

marcelhochman
Participant

I gave it another solution, taking the video out in mobile. .thank you

March 16, 2017 at 6:43 am #761740

Rikard
Keymaster

Hi,

Thanks for the feedback, so it’s working as it should now?

Best regards,
Rikard

June 9, 2019 at 7:47 pm #1108674

alexkarabelas
Participant

Hi,
I didn’t understand marcelhochman’s solution.
Is it not possilbe to have video in mobile?

June 10, 2019 at 3:47 am #1108726

Rikard
Keymaster

Hi alexkarabelas,

Autoplay videos are disabled on mobile devices, that is why you would set a fallback background image to show on those devices instead.

Best regards,
Rikard

June 15, 2019 at 5:12 pm #1110688

alexkarabelas
Participant

Very disappointed by the theme! This is trivial feature in websites in 2019!

June 16, 2019 at 5:41 am #1110756

Rikard
Keymaster

Hi alexkarabelas,

Thanks for the constructive feedback.

Best regards,
Rikard

July 17, 2019 at 9:58 pm #1119702

mrjohnson2
Participant

I’ve been able to achieve it on my end. It took some code customization, but it is definitely possible. https://www.jamesshulerphotography.com

July 18, 2019 at 1:39 pm #1119909

Rikard
Keymaster

Hi mrjohnson2,

Great, I’m glad that you found a solution. Please share it with other users here if possible.

Best regards,
Rikard

September 17, 2019 at 7:09 pm #1139218

ceyhunkara
Participant

hi
how to make it?

thanks

September 19, 2019 at 1:58 pm #1139920

Yigit
Keymaster

Hi,

@ceyhunkara, i just replied to your thread here – https://kriesi.at/support/topic/please-set-a-mobile-device-fallback-image-for-this-video-in-your-wordpress-backe/. Let us continue there :)

Best regards,
Yigit
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Viewing 13 posts - 1 through 13 (of 13 total)

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