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  • #533493

    Hello, don’t know why, but I can’t edit my product pages anymore. If you take a look, try to insert any of the available avia shortcodes to product descrition. when you hit “save” button, nothing happens! and if you copy some text to paste into product description also, you will see its impossible!
    I tried seversl things before contact you, I reinstalled my wordpress, reinstalled enfold theme several times, I deactivated all of my plugins, I reinstalled woocommerce plugin at all. no luck! I called Bluehost team my server provider, and they told me server and config is just fine
    Please I need your help, cause my web page is making my living!

    copy fo woocommerce system report

    ### WordPress Environment ###

    Home URL: http://www.quierohacer.com
    Site URL: http://www.quierohacer.com
    WC Version: 2.4.10
    Log Directory Writable: ✔ /home1/quieroh1/public_html/wp-content/uploads/wc-logs/
    WP Version: 4.3.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: es_ES

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.4.43
    PHP Post Max Size: 50 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.42
    Max Upload Size: 50 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Publicar remoto: ✔
    Obtén remoto: ✔

    ### Database ###

    WC Database Version: 2.4.10
    :
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔

    ### Active Plugins (7) ###

    Optimize Database after Deleting Revisions: por CAGE Web Design | Rolf van Gelder
    Eindhoven
    The Netherlands – 3.5.1

    Smart AJAX Subscribe: por Milan Petrovic – 4.2.3
    WooCommerce – Store Exporter: por Visser Labs – 1.8.3
    MercadoPago para WooCommerce: por claudiosanches – 2.0.1
    WooCommerce: por WooThemes – 2.4.10
    Yoast SEO: por Equipo Yoast – 2.3.5
    MailPoet Newsletters: por MailPoet – 2.6.19

    ### Settings ###

    Force SSL: –
    Currency: ARS ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ✔
    API Version: 3.0.0

    ### WC Pages ###

    Base de la tienda: #2879 – /shop/
    Carrito: #2880 – /cart/
    Finalizar compra: #2881 – /checkout/
    Mi cuenta: #2882 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Enfold
    Version: 3.4.1
    Author URL: http://kriesi.at
    Child Theme: ✕ – Si está modificando WooCommerce o un tema de los padres que no construye personalmente le recomendamos que utilice un tema menor. Ver: Cómo crear un tema infantil
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    #534096

    Hey Martin!

    are you sure it’s not a simple cache issue? Are you using any caching plugin? maybe your host is using any caching on your server? clear browser cache and hard refresh a few times. Deactivate all plugins but WooCommerce (by WooThemes), to check if one is causing problems.

    Best regards,
    Andy

    #534110

    Hey Andy, I’ve already done what you say abut refreshing and deactivating plugins at all.
    My web hosting has no cache system for the web page.
    I’ve also changed php version to see if it fix something.
    Also, i thought maybe woocommerce recent update has problems with enfold, but you know, I Installed previous versions of woocommerce plugin (also of enfold theme) to see how it flow, but no luck at all!

    please could you login to my site and see for yourself the problem I’m having??

    thanks

    #535495

    Hey!

    you are using an old version of the theme. Please upgrade to Enfold v3.4.2 and let us know if you still need help afterwards.

    Regards,
    Andy

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