Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 1, 2015 at 7:30 pm #373882
    inixmedia

    Hello, I’m working on my client’s site and the layout builder is not working. It has the loading wheels spin without stopping.
    see screenshot

    Please help asap.

    January 1, 2015 at 7:54 pm #373896
    Elliott

    Hi inixmedia!

    Your using Enfold 2.4.2. Updating to the latest version, 3.0.4, should fix this.

    See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Regards,
    Elliott

    January 2, 2015 at 10:40 am #374019
    inixmedia
    This reply has been marked as private.
    January 2, 2015 at 7:10 pm #374151
    Elliott

    Hi!

    Your files appear to be up to date and with all plugins deactivated your still getting a weird javascript error which I’m not sure where it’s coming from.

    Try creating a backup and then reinstall WordPress. Your using Godaddy as your hosting provider correct? Make sure to install WordPress manually instead of using GoDaddy’s one click install.

    Cheers!
    Elliott

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