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Hi!,
Please….please….help. I am totally panicking. Today I updated to WP 5.4. All my Enfold theme options got lost: set colours, logo etcetera etcetera. I have gone through the forum and I have tried all the suggestions. I changed to WP Classic Editor but it did not help. Then I saw the suggestion of one of the moderators to install the plugin WP DOWNGRADE. I did and I went back to version 5.3.2.But it didn’t help. All theme settings (logo, colours, favicon, other settings) are still gone. PLEASE PLEASE help. It’s a business website and it’s not working at the moment. I don’t know what to do? How can I get all my Enfold theme settings back? I have not erased anything. I only updated to WP 5.4 and then everything was gone.
I do have a backup of the website (made by my provider) but I am very hesitant to use this. I have put in hundreds of hours in my website and I am so afraid that the problem only gets bigger when I put this backup back.
Really hope you can help. I have made a login for you on my website. Please see the private content.
Thank you!
Lennard
Hey Lennard,
Sorry for the problem. Updating WordPress should not cause any settings to be lost in the theme, are you sure that you didn’t change the name of the theme or something similar? If the backup you have of the site is recent then I would recommend that you restore the site using that.
Please make sure that you have backups of everything before you update in the future, including the theme settings. They can be exported in the theme options.
Best regards,
RikardHi Rikard,
Thanks for your response. I will certainly make sure I have backups in the future ;-).
It took some time, but everything is working fine again.This thread can be closed.
Thanks,
Lennard
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