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Posts
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Hi all,
I’m running into a wall with pixelated catalogue images on my shop page. I tried downloading the “Regenerate Thumbnail” plugin but either it’s not working or I’m missing a step. I tried going into display setting in the Appearance panel very couldn’t change anything there. I’m using WooCommerce 3.3.3.
Hey Linseed_Studio,
Can you give us a link to your shop page? so we can take a closer look.
Best regards,
NikkoHi,
The link is http://3fd1ed44.ngrok.io/ – its a Local by Flywheel live link – let me know if it doesn’t work.The other link probably won’t work – here is the latest one: http://506cae96.ngrok.io/
I should also mention that the images will randomly appear crip every once in a while and upon refreshing go back to being blurry. I have not been able to figure out a reason why.
Just realized that every time I click on one of the catalogue thumbnails, go to the product page and then go back, the catalogue thumbnail is now crisp. Still not sure why this is happening.
Hi,
That is a bit strange, shouldn’t be happening at all.
Can you show is the page?
Clicking the link Tunnel 3fd1ed44.ngrok.io not foundBest regards,
BasilisSorry about that, when I shut off Local it shuts down the live link. This one should work for the next few hours: http://cad031b5.ngrok.io/ I’ve been having trouble where I have to open it a few times and get error messages before it works, but it always ends up working. Thanks.
Hi,
The plugin is working BUT your images are uploaded as really small
https://cad031b5.ngrok.io/wp-content/uploads/2018/03/front-200×133.jpgso they cant be resized properly.
There is the problem.Best regards,
BasilisThanks Basilis, but all of the images I’ve uploaded are full size. When I choose the image as a featured image for my product, it sizes it fine for the actual product page but seems to automatically size it to the 200×133 size for catalogue thumbnails. I deleted the image and re-uploaded as a different name, regenerated thumbnails and it’s still pixelated. I’ve noticed that when I click on the product thumbnail, go to the product page, and go back it looks crisp, don’t know why though.
Hi,
The is no longer working. Did you transfer it?
Tunnel 3fd1ed44.ngrok.io not found
Best regards,
IsmaelHi,
Where did you add the catalogue elements? The shop page looks broken. Please disable the cache and minification plugin if there’s any.
Best regards,
IsmaelSorry – you have to take the “s” off the end of https in the url then you should see the pages. I’m under the impression that WooCommerce calls thumbnails “catalogue elements” but either way i’m talking about thumbnail images on my “hello” page under “latest products”, “shop” page, and “freebies” page. Thanks.
Latest link: http://5e3cc82b.ngrok.io/
Jesus, disregard that last reply that says “latest link”, it’s incorrect (I would delete it but I don’t see how). The site is still at https://cad031b5.ngrok.io/?post_type=product. I hope someone can help me solve this before I lose my mind :) It’s just frustrating making sure the latest live link is the right one for you to go to – no one’s fault though.
Hi Linseed_Studio,
Here are some threads to consider:
If you need further assistance please let us know.
Best regards,
VictoriaHi Linseed_Studio,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria
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