Viewing 22 posts - 1 through 22 (of 22 total)
  • Author
    Posts
  • July 5, 2018 at 4:38 am #981404
    reyatmadi

    Pictures in testimonial are not showing. We have tried to remake and create new testimonial, still not working.

    Please check the bottom of our homepage.

    July 6, 2018 at 5:50 am #981822
    Rikard

    Hey reyatmadi,

    Thanks for the login details, does your site have a URL as well?

    Best regards,
    Rikard

    July 6, 2018 at 10:44 am #981971
    reyatmadi

    my bad, assumed youd know from my post history, https://www.mditack.co.id/

    • This reply was modified 6 years, 4 months ago by reyatmadi.
    July 7, 2018 at 9:49 am #982345
    Rikard

    Hi,

    It looks like you are overriding the default styles? You need to add a width to it as well:

    .avia-testimonial-image {
    width: 100px !important;
}

    Always include URL and login details to your site in every thread, it takes a long time for us if we have to go through your thread history just to find a URL.

    Best regards,
    Rikard

    September 4, 2018 at 12:09 pm #1005469
    reyatmadi

    i did not override the default style. Please guide me how to fix it

    September 4, 2018 at 12:41 pm #1005491
    Victoria

    Hi reyatmadi,

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    September 5, 2018 at 3:46 am #1005854
    reyatmadi

    Update me again when you’re ready. I will temporarily disable caching and minification

    September 5, 2018 at 6:03 am #1005888
    Rikard

    Hi,

    This CSS is still coming form a minified file and is causing your problem:

    .avia-testimonial-image {
    border-radius: 0px !important;
    width: auto!important;
    height: 100px !important;
}

    It’s coming from something called wpfc. Please remove that code or adjust the width to for instance 100px.

    Best regards,
    Rikard

    September 5, 2018 at 6:29 am #1005890
    reyatmadi

    wpfc is “wp fastest cache plugin”

    I cannot find that css line anywhere.

    Please point it to me where can I find that css file so I can edit it as you instructed

    Please help

    September 5, 2018 at 9:01 am #1005914
    Rikard

    Hi,

    Sure thing, you can find the full URL of the file in private.

    Best regards,
    Rikard

    September 5, 2018 at 9:18 am #1005931
    reyatmadi

    Thanks for the help. If you could also help my other tread, that would be great

    September 5, 2018 at 12:06 pm #1006063
    Rikard

    Hi,

    Glad we could help, we will help you out in your other thread as well. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    September 19, 2018 at 4:34 am #1011604
    reyatmadi

    It seems that I can’t make the changes to be permanent. Also 8ie7u8t5/23or4.css no longer exist.

    Please help

    (also don’t deactivate other plugins please)

    September 19, 2018 at 9:26 am #1011678
    Rikard

    Hi reyatmadi,

    I’m not sure I understand your last post, what exactly is not permanent? The CSS file you are referring to seems to be a cached or minified file?

    Best regards,
    Rikard

    September 19, 2018 at 10:10 am #1011709
    reyatmadi

    I can’t find the css that was changed so I cannot change

    .avia-testimonial-image {
    border-radius: 0px !important;
    width: auto!important;
    height: 100px !important;
    }

    anywhere

    The logo in testimonial not showing again.

    Please help

    September 19, 2018 at 12:04 pm #1011752
    Rikard

    Hi,

    You need to remove the CSS from the source, what you are referring to are cached and/or minified files and they change names from time to time. You will find the cached CSS file in private.

    Please remove the CSS from the source.

    Best regards,
    Rikard

    September 21, 2018 at 4:32 am #1012606
    reyatmadi

    Is there a permanent fix for this?

    September 21, 2018 at 6:45 am #1012666
    Rikard

    Hi,

    Yes, if you remove the CSS which is causing the problem.

    Best regards,
    Rikard

    September 21, 2018 at 7:25 am #1012668
    reyatmadi

    I did, nothing happened

    September 21, 2018 at 8:44 am #1012679
    Rikard

    Hi,

    Like I wrote before, you need to remove it from the source, not from the cached/minified file. If you want us to find it for you then you need to deactivate caching/minification, otherwise it’s very difficult to find where it’s located.

    Best regards,
    Rikard

    September 21, 2018 at 8:51 am #1012684
    reyatmadi

    Yes please. I’ve deactivated the wp fastest cache

    September 21, 2018 at 12:40 pm #1012743
    Rikard

    Hi,

    It looks like it’s coming from Quick CSS, could you search in that box to see if you can find it? If not then send us login details in private.

    Best regards,
    Rikard

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