Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 10, 2015 at 12:53 am #377651
    Welmoed

    Hi!
    I think this has to do with me upgrading Enfold to the latest version, but I’m not sure about that:

    when going to Widgets, there also is widget available that allows me to add a pictures to the sidebar… The pics that used to be there, are gone as well…

    Help?! :-)

    Need to fix this asap, as it’s a client’s website I’m talking about here…

    January 10, 2015 at 4:39 am #377697
    Andy

    Hi Welmoed!

    can you post a link to the website please? also admin access would be helpful.
    Please try to deactivate all plugins to see if one is causing the issue.

    Cheers!
    Andy

    January 10, 2015 at 5:41 pm #377789
    Welmoed

    Here is the link to the website: http://www.vrijzinnigen.nl

    I already tried deactivating all plugins, doesn’t seem to be the problem.

    Hoe can I grant you admin access without showing the password here?

    January 12, 2015 at 6:43 am #378137
    Ismael

    Hey!

    Thank you for using the theme. You can set the login details on the private field but it looks like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.

    Thank you for your understanding.

    Regards,
    Ismael

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