Viewing 12 posts - 1 through 12 (of 12 total)
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  • August 28, 2019 at 5:15 am #1131489
    geraldinetay27

    I keep seeing this in the error logs. Is there a configuration problem on my end?

    PHP Warning: include(): Failed opening ‘/wp-content/uploads/avia_fonts/Flaticon/charmap.php’ for inclusion (include_path=’.:/opt/cpanel/ea-php71/root/usr/share/pear’) in public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 469

    August 29, 2019 at 4:37 pm #1131972
    Victoria

    Hey geraldinetay27,

    Please have a look at solutions posted here

    Failed to Open Stream errors

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 30, 2019 at 4:20 am #1132154
    geraldinetay27

    Hi Victoria, in the post, this was the solution.

    You seem to be using PHP version older than 5.4. Please ask your hosting provider to upgrade your PHP version to minimum 5.4 and preferably to 7.x

    My website is currently using PHP 7.1 (ea-php71). This is not the solution. Could you suggest something else to resolve the error issues please?

    September 1, 2019 at 6:41 am #1132637
    Rikard

    Hi,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    September 2, 2019 at 4:42 am #1132795
    geraldinetay27

    Hi Richard, how should I give you the wordpress admin and cpanel details?

    September 3, 2019 at 5:33 am #1133199
    Rikard

    Hi,

    You can post login details in the private content box of your reply.

    Best regards,
    Rikard

    September 3, 2019 at 5:46 am #1133206
    geraldinetay27

    Hi Rikard,

    Where will you be accessing the cpanel Account from? There are some firewall issues so I can temporary enable IP for your country to access Cpanel issues.

    Alternatively, once it is fixed, let me know and I can check if the error logs still appear. Thanks!

    • This reply was modified 5 years, 3 months ago by Rikard.
    September 4, 2019 at 6:28 am #1133617
    Rikard

    Hi,

    Thanks for that, WordPress is still recommending that you update the PHP version on the site. Are you sure that you are running 7.1?

    Best regards,
    Rikard

    September 4, 2019 at 9:48 am #1133726
    geraldinetay27
    This reply has been marked as private.
    September 6, 2019 at 5:32 pm #1135014
    Victoria

    Hi geraldinetay27,

    https://cl.ly/316fae34f0d6 You need to go and delete the FLaticon font here in the Theme options > Import/Export.

    Best regards,
    Victoria

    September 18, 2019 at 4:08 am #1139304
    geraldinetay27

    It works now! Thanks Victoria!

    September 20, 2019 at 7:07 am #1140126
    Ismael

    Hi,

    Awesome! Glad we could help. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

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