Viewing 11 posts - 1 through 11 (of 11 total)
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  • December 1, 2022 at 11:52 am #1374586
    mediendesignerin

    PHP version, change from 7.4 to 8.0 or 8.1 does not work. There is a fatal error here. Version 7.4 expires at the end of this year 2022. I installed the current theme version before activating PHP with my provider. also all plugins are up to date and also WordPress. Nevertheless, the conversion does not work.

    In addition, the layer slider and images on the start page are not loaded. And in the menu there are extreme shifts in the sub-menu that the words suddenly wrap around in two lines. it is the menu item, Sauter and Tools (Werkzeuge). This has all been optimized and set up well. Is it because of the old PHP version or where is the error here? I’ve spent a few hours on this now and can’t find it so I’ve renewed my support. Please reply as soon as possible.

    Many thanks and greetings from Munich.

    December 1, 2022 at 12:36 pm #1374596
    Rikard

    Hey mediendesignerin,

    Thanks for the FTP login details. Could you share more detailed information on the error messages you are getting? If you have server error logs, then please share them with us, and give us access to the actual WordPress installation as well.

    Best regards,
    Rikard

    December 1, 2022 at 12:43 pm #1374600
    mediendesignerin
    This reply has been marked as private.
    December 1, 2022 at 12:54 pm #1374605
    mediendesignerin
    This reply has been marked as private.
    December 1, 2022 at 12:56 pm #1374607
    mediendesignerin
    This reply has been marked as private.
    December 1, 2022 at 1:20 pm #1374618
    mediendesignerin
    This reply has been marked as private.
    December 1, 2022 at 2:18 pm #1374629
    Rikard

    Hi,

    Thanks for the update. If you could share the error messages in text, then that would be preferable. If you need to send us screenshots, then please upload them to a service like Google Drive, Dropbox, Imgur, Snipboard or similar, then link to them here.

    Best regards,
    Rikard

    December 1, 2022 at 2:50 pm #1374638
    mediendesignerin
    This reply has been marked as private.
    December 1, 2022 at 4:48 pm #1374675
    Rikard

    Hi,

    The error messages are referring to plugin called Video Sidebar Widget or something similar, did you try deactivating that?

    Best regards,
    Rikard

    December 1, 2022 at 5:00 pm #1374676
    mediendesignerin
    This reply has been marked as private.
    December 1, 2022 at 7:47 pm #1374701
    Rikard

    Hi,

    Thanks for the update, but we can’t fix problems caused by third party plugins unfortunately. If you are still getting error messages after deactivating the plugin in question, then please send us the new ones.

    Best regards,
    Rikard

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