Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 17, 2020 at 5:39 am #1185084
    jefftawater

    My site is running WordPress 5.3.2. It says a PHP update is required. The site is on PHP 5.6, but when I upgrade it to any newer version the site doesn’t work at all. I get an error saying “There has been a critical error on your website.”. Is there a fix for this?

    February 17, 2020 at 6:12 am #1185104
    Nikko

    Hey jefftawater,

    Thanks for giving us admin access.
    What PHP version are you trying to use? Enfold has been working fine in PHP 7.0, 7.1, 7.2 and 7.3.
    Please try to enable WordPress Debug: https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
    Try to upgrade the version again and check for the logs.
    The plugins you’re using might be the one causing issues but before you do the PHP upgrade, please disable any caching plugins.

    Best regards,
    Nikko

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.