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  • September 1, 2015 at 9:45 am #496331
    francepronet

    Hello,

    I’m back with the same problem as yesterday. The theme has functionned normally during an afternoon. But this morning, I still have the same problem : it is in 500 server error and I’ve errors in the error log file.
    I can’t do anything except desactivate the theme via FTP.
    I already have add this line in my wp-config file : define( ‘WP_MEMORY_LIMIT’, ‘128M’ );

    Can you help me

    • This topic was modified 9 years, 2 months ago by francepronet.
    September 1, 2015 at 10:05 am #496341
    LandhausKienbacher

    Hi francepronet,

    I think I know a similar problem. Did you ever spoken with your provider? It could be that you need a contract adaptation.

    Best regards

    Wilfried

    September 1, 2015 at 10:31 am #496349
    francepronet

    We are our provider :-)
    I’ve asked my colleague to have a look on the server configuration.

    September 1, 2015 at 11:31 am #496358
    francepronet

    We solved the problem by increasing the memory directly on the server config indeed.
    It’s allright now
    Thank you

    September 1, 2015 at 6:53 pm #496622
    Yigit

    Hey!

    Glad you figured it out!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Cheers!
    Yigit

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