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  • March 8, 2023 at 12:04 pm #1400452
    maryenvato

    Hi, I can’t upgrade from 7.4 to 8.x, I receive an error.
    how can i fix it?
    Looking forward hearing from you.
    Best regards.
    MS

    March 10, 2023 at 2:46 am #1400614
    Ismael

    Hey maryenvato,

    Thank you for the inquiry.

    This seems to be an issue with the maintenance mode option. Did you enable it? Please try to disable the option temporarily, then upgrade the theme to version 5.4.1. Try to upgrade PHP again afterwards.

    Best regards,
    Ismael

    March 10, 2023 at 3:34 pm #1400711
    maryenvato

    Hi,
    the website it isn’t in maintenance mode…

    March 10, 2023 at 3:48 pm #1400717
    Yigit

    Hi,

    Please create a staging copy of your site, upgrade to PHP version 8.0, and post temporary FTP and WP admin logins here privately so we can look into it.

    Cheers!
    Yigit

    March 10, 2023 at 3:53 pm #1400720
    maryenvato

    all fixed. theme upgrade and PHP upgrade.
    I don’t know why, but all fixed.

    Have a nice day!

    March 10, 2023 at 4:09 pm #1400727
    Yigit

    Hi,

    Great! Thanks for the update!

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

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Viewing 6 posts - 1 through 6 (of 6 total)
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