Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 14, 2021 at 3:48 pm #1332808
    moxisjc

    Hi,
    I need to change my web hosting over to PHP 7.3 and want to be sure my version of the Enfold theme is compatible. It looks like I’m using Enfold 4.4 with a child theme that’s 0.1.0. Will it work or do I need to update Enfold? If so, can you walk me through how to do it?

    Thanks!
    Sandras

    December 14, 2021 at 4:23 pm #1332811
    Yigit

    Hey Sandras,

    Thanks for contacting us!

    We would recommend you to update Enfold to the latest version 4.8.8 first. You can refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold.

    Envato has updated their API and we implemented those changes in Enfold 4.5 so any older version requires a manual update first.

    If you would like us to update the theme for you, please have a backup and post FTP logins here privately as well :)

    Best regards,
    Yigit

    December 14, 2021 at 5:35 pm #1332835
    moxisjc
    This reply has been marked as private.
    December 14, 2021 at 5:55 pm #1332839
    Yigit

    Hey Sandra,

    Thanks for the information!

    I have updated Enfold to the latest version 4.8.8 then checked your website and it seems like everything is fine.

    To receive auto updates in WP dashboard and to be able to update the theme with a few clicks, please refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert your Personal Token in Enfold theme options.

    Please review your website :)

    Regards,
    Yigit

    December 14, 2021 at 6:09 pm #1332843
    moxisjc

    Hi, thank you. I am trying to add the token but get an error message. Also when I login to Envato I don’t see my Enfold download (but when I login to themeforest.net that is where I see my Enfold download). Here’s the error message I’m getting and I’m not sure how to resolve, even after reading your troubleshooting tips.

    Error message

    December 14, 2021 at 6:10 pm #1332844
    moxisjc

    Also, now that the theme is updated to 4.8.8 is this now compatible with PHP 7.3? Just want to be sure before I change it over on SiteGround.

    December 14, 2021 at 6:36 pm #1332850
    Yigit

    Hi,

    1- Could you please make sure you checked all required tokens that are listed here – https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5?

    2- Yes, you can upgrade PHP version to 7.3 :)

    Best regards,
    Yigit

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